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Customer service Stories - Page 62

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Customer service stories

SecurityBridge expands teams amid demand for SAP solutions
Partner Programmes

SecurityBridge expands teams amid demand for SAP solutions

Amid rising demand for SAP security solutions, SecurityBridge significantly augments its North American support teams.

By Shannon Williams • 3 min read • Thu, 16th Nov 2023
Alibaba Cloud unveils advanced AI model and industry-specific versions at Apsara Conference
Digital Transformation

Alibaba Cloud unveils advanced AI model and industry-specific versions at Apsara Conference

Alibaba Cloud has launched Tongyi Qianwen 2.0, an advanced AI model, alongside industry-specific versions at the Apsara Conference. .

By Catherine Knowles • 3 min read • Wed, 15th Nov 2023
Tom Gough appointed as Sage's Country Manager for Australia & New Zealand
Customer service

Tom Gough appointed as Sage's Country Manager for Australia & New Zealand

Sage has appointed Tom Gough as the new Country Manager for Australia and New Zealand (ANZ) to boost growth in the region.

By Imee Dequito • 3 min read • Wed, 15th Nov 2023
Vudoo appoints Peter Manten as Managing Director for APAC
Customer service

Vudoo appoints Peter Manten as Managing Director for APAC

Melbourne-based pioneer Vudoo has appointed Peter Manten as its new Managing Director for Australia and Asia Pacific.

By Sean Mitchell • 2 min read • Tue, 14th Nov 2023
TeamViewer integrates Tensor with SAP Service Cloud for efficient customer service
Data Protection

TeamViewer integrates Tensor with SAP Service Cloud for efficient customer service

TeamViewer's Tensor is now integrated with SAP Service Cloud, improving customer service efficiency and data security.

By Imee Dequito • 3 min read • Thu, 9th Nov 2023
Suttons International and LogChain partner for digital supply chain enhancement
Supply Chain

Suttons International and LogChain partner for digital supply chain enhancement

In a major move for logistics, Suttons International and LogChain join forces to advance digitisation and sustainability.

By Catherine Knowles • 3 min read • Thu, 2nd Nov 2023
NTT report: Hybrid working boosts bottom line for Aussie, Kiwi businesses
Customer Experience

NTT report: Hybrid working boosts bottom line for Aussie, Kiwi businesses

NTT Ltd's 2023 Global Employee Experience Trends Report shows 84% of ANZ businesses say hybrid working has boosted their bottom line.

By Kaleah Salmon • 3 min read • Tue, 24th Oct 2023
Former Exec for Hitachi Vantara Joins Proofpoint as Senior VP
Advanced Persistent Threat Protection

Former Exec for Hitachi Vantara Joins Proofpoint as Senior VP

Former Hitachi Vantara executive Mark Ablett has been appointed as Senior VP for Proofpoint in the Asia Pacific and Japan region.

By Imee Dequito • 3 min read • Tue, 24th Oct 2023
Dreame Technology unveils L20 Ultra, revolutionising household cleaning
Harvey Norman

Dreame Technology unveils L20 Ultra, revolutionising household cleaning

Dreame Technology launches L20 Ultra, a compact high-efficiency cleaning machine, set to redefine household cleaning.

By Sean Mitchell • 2 min read • Mon, 23rd Oct 2023
Voice analytics market projected to reach USD 9.33 billion by 2030
Unified Communications

Voice analytics market projected to reach USD 9.33 billion by 2030

The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.

By Sean Mitchell • 3 min read • Wed, 18th Oct 2023
Lightware introduces new USB-C extender Active Optical Cables
EduTech

Lightware introduces new USB-C extender Active Optical Cables

Lightware Visual Engineering reveals two new USB-C extender Active Optical Cables, promising enhanced AV flexibility.

By Sean Mitchell • 2 min read • Mon, 16th Oct 2023

Stories from Other Regions

Customer service stories

ToolTime launches UK job management software for tradespeople
iOS

ToolTime launches UK job management software for tradespeople

ToolTime has released its cloud-based job management software for UK tradespeople, aiming to streamline operations and save up to 30% working time.

By Catherine Knowles • 2 min read • Tue, 21st Nov 2023
TeamViewer partners with t' order to digitalise hospitality sector in South Korea
Unified Communications

TeamViewer partners with t' order to digitalise hospitality sector in South Korea

TeamViewer partners with t' order to digitalise South Korea's hospitality sector, offering first-of-its-kind remote support.

By Sean Mitchell • 3 min read • Thu, 2nd Nov 2023
Lenovo recognises top NZ business partners at Gala Awards
Lenovo

Lenovo recognises top NZ business partners at Gala Awards

The yearly New Zealand Business Partner Gala Awards celebrate the achievements of the company's top partners across the region.

By Shannon Williams • 3 min read • Mon, 30th Oct 2023
Paymentology named 2023 technology leader in SPARK Matrix for CMS
Customer service

Paymentology named 2023 technology leader in SPARK Matrix for CMS

Paymentology lauded as a technology leader in the 2023 SPARK Matrix for Card Management System by Quadrant Knowledge Solutions.

By Imee Dequito • 2 min read • Mon, 23rd Oct 2023
Konica Minolta Australia launches Insight Hub for enhanced IT services
EduTech

Konica Minolta Australia launches Insight Hub for enhanced IT services

Konica Minolta Australia launches the Insight Hub, a platform aimed at improving managed IT services and augmenting customer experiences.

By Sean Mitchell • 3 min read • Mon, 23rd Oct 2023
One NZ appoints Nick Judd as CFO & Mike Purchase as Enterprise Director
Unified Communications

One NZ appoints Nick Judd as CFO & Mike Purchase as Enterprise Director

Judd joins after serving as CFO of Tourism Holdings, while Purchase has managed key accounts within One NZ's Enterprise division.

By Sean Mitchell • 2 min read • Wed, 18th Oct 2023
Kiwi Agri business chooses SugarCRM for sales automation transformation
Data Analytics

Kiwi Agri business chooses SugarCRM for sales automation transformation

Catalyst Performance Agronomy leverages SugarCRM's advanced sales automation software, Sugar Sell Premier, for boosted business operations.

By Sean Mitchell • 2 min read • Wed, 18th Oct 2023