Ataccama launches headless MDM for AI agents & apps
about 5 hours agoIt lets AI agents and business workflows query trusted master data directly, reducing duplicate records and easing manual stewardship work.
American stories
Oobit adds Cash App deposits for US stablecoin users
The integration aims to cut the steps needed to spend stablecoins, letting US customers move Cash App balances into Oobit as USDT or USDC.
MobileSphere adds verified financial texts to SLYNUMBER
The update aims to help SLYNUMBER users spot recognised banking texts more quickly, as scam messages continue to muddy trust in SMS alerts.
US consumers trust AI customer service if issues resolve
Trust, not novelty, now determines whether Americans will accept AI support, with preference rising when customers know their issue will be resolved.
Consumers favour AI agents when resolution is guaranteed
Trust matters more than novelty, with 28.8% of US consumers now choosing AI customer service when they know their issue will be resolved.
NewMedia unveils AI host with live conversations at IMEX
Visitors at IMEX America 2026 held live spoken exchanges with four digital characters, with replies coming back in a median 2.6 seconds.
Trustmi says USD $5 billion in payment errors detected
Duplicate invoices and other mistakes have cost enterprises an estimated USD $5 billion in prevented payments, according to Trustmi's research.
Editor Interviews
Conversations with technology leaders, founders and operators.
Adobe plans MCP access for AI agents to desktop apps
Creative Cloud users may soon let outside AI agents drive Adobe apps for tasks such as rotoscoping and image hole filling, starting on desktop.
Yesterday
Inside Adobe's fast-moving AI partnerships team
Adobe is accelerating AI dealmaking as it pushes its models into rival platforms and brings outside systems into its own apps.
Yesterday
Exclusive: Adobe pushes for global AI creator protections
Creators could gain new protections from commercial AI style copying as Adobe lobbies regulators in several countries for clearer licensing rules.
3 days ago
Visa strengthens AI defences amid new era of cyber threats
Visa is pouring billions into AI defences as regulators demand safer, auditable systems to counter faster cyber threats and fraud.
Wed, 1st Jul 2026
Expert Opinions
More opinions →
Why online retailers get declined in November: stock finance before peak season
Late October applications often fail because lenders see a cash trough, not a healthy seasonal retailer gearing up for November peak sales.
2 days ago
Why revenue leaders need a connected commerce chain
Disconnected deal systems are slowing sales, raising risk and undermining forecast accuracy as firms try to speed revenue in a volatile market.
15 days ago
Holiday-Ready Retail: 5 Ways to Improve Customer Data Quality
Cleaner customer records can cut undeliverables, reduce wasted marketing spend and help retailers deliver smoother holiday orders and campaigns.
17 days ago
6 Steps to Get Property Data Ready for Real Estate Technology
22 days ago
E-Commerce Data Quality: Prepare for Black Friday and Cyber Monday
24 days ago
7 Steps to Implement Digital Identity Verification Successfully
30 days ago
AI in Retail is Only as Good as its Data Foundation
about 1 month ago
Latest News
More news →
OpenAI expands ChatGPT Ads to 44 countries via Aleph
Brands and agencies in 44 markets can now buy ChatGPT Ads locally, with billing, onboarding and support handled by Aleph.
Apple widens Swift Student Challenge to all platforms
Students will be able to submit apps for Apple's phone, tablet, desktop, watch, TV and headset platforms in the 2027 challenge.
Trust cuts foam use & lifts recycled plastic share
Lower packaging waste is helping Trust cut average foam use to 0.5 grams per package and lift recycled plastic to 41.1% of materials.
OpenAI launches ChatGPT Business Hub for companies
Eligible businesses can now claim profiles and track engagement in ChatGPT, as OpenAI pushes the assistant deeper into commercial discovery.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Anthony Caruana
Interviews Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
David Shilovsky
Interviews Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interviews Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Analyst Insights
Industry research and analysis from leading firms.
Ataccama launches headless MDM for AI agents & apps
It lets AI agents and business workflows query trusted master data directly, reducing duplicate records and easing manual stewardship work.
Yesterday
Zendesk unveils outcome AI platform with unlimited pricing
Customers could see service bills shift from user licences to completed work, as Zendesk bets unlimited pricing will suit AI-driven support.
Yesterday
Kantata launches AI business intelligence for services
Professional services firms can now query their finance and delivery data in natural language, cutting delays that slow decisions on margins and staffing.
Last week
Cloudinary named Gartner Leader in digital asset management
The shift boosts Cloudinary's standing as brands race to automate image and video management across websites, apps and marketing channels.
Last month