Exclusive: Adobe pushes for global AI creator protections
about 5 hours agoCreators could gain new protections from commercial AI style copying as Adobe lobbies regulators in several countries for clearer licensing rules.
American stories
US consumers trust AI customer service if issues resolve
Trust, not novelty, now determines whether Americans will accept AI support, with preference rising when customers know their issue will be resolved.
Consumers favour AI agents when resolution is guaranteed
Trust matters more than novelty, with 28.8% of US consumers now choosing AI customer service when they know their issue will be resolved.
NewMedia unveils AI host with live conversations at IMEX
Visitors at IMEX America 2026 held live spoken exchanges with four digital characters, with replies coming back in a median 2.6 seconds.
Trustmi says USD $5 billion in payment errors detected
Duplicate invoices and other mistakes have cost enterprises an estimated USD $5 billion in prevented payments, according to Trustmi's research.
Manifold launches ledger of AI agent security incidents
The public record shows disclosure lags of weeks or months, with 59 cases logged since July and most involving unauthorised access or sandbox escapes.
Shoppers prefer AI for research but want humans for issues
Confidence drops sharply when AI enters checkout and delivery, with most shoppers still wanting a person to sort late, damaged or wrong orders.
Editor Interviews
Conversations with technology leaders, founders and operators.
Visa strengthens AI defences amid new era of cyber threats
Visa is pouring billions into AI defences as regulators demand safer, auditable systems to counter faster cyber threats and fraud.
Wed, 1st Jul 2026
Quantum computers aren't here yet. But the data threat is
Hackers are already stockpiling encrypted data for Q-Day, when quantum machines could break RSA and ECC in minutes.
Tue, 9th Jun 2026
New Zealand 'ingenuity' driving Lightspeed's global success
Auckland's engineers are shaping Lightspeed's products worldwide, as the company expands AI tools and keeps key leadership in New Zealand.
Fri, 5th Jun 2026
Exclusive: Rover's Phil Katz on trust signals in pet care
Rover says data, trust systems and AI tools are reshaping pet care marketplaces as owners seek more personalised services.
Fri, 15th May 2026
Expert Opinions
More opinions →
Why online retailers get declined in November: stock finance before peak season
Late October applications often fail because lenders see a cash trough, not a healthy seasonal retailer gearing up for November peak sales.
about 19 hours ago
Why revenue leaders need a connected commerce chain
Disconnected deal systems are slowing sales, raising risk and undermining forecast accuracy as firms try to speed revenue in a volatile market.
13 days ago
Holiday-Ready Retail: 5 Ways to Improve Customer Data Quality
Cleaner customer records can cut undeliverables, reduce wasted marketing spend and help retailers deliver smoother holiday orders and campaigns.
15 days ago
6 Steps to Get Property Data Ready for Real Estate Technology
20 days ago
E-Commerce Data Quality: Prepare for Black Friday and Cyber Monday
22 days ago
7 Steps to Implement Digital Identity Verification Successfully
28 days ago
AI in Retail is Only as Good as its Data Foundation
30 days ago
Latest News
More news →
Adobe expands Creative Agent across apps with new AI tools
The update gives designers and video editors more automated tools inside Adobe's main apps, while keeping manual control over files and edits.
Adobe expands Firefly with AI tools & creative agent
Users can now keep image, video and design work in one place as Adobe rolls out more AI tools and broader agent access in Firefly.
Adobe expands AI agents across Firefly & Creative Cloud
The updates broaden Adobe's AI tools for creators and marketers, with new assistants, partner models and Microsoft integrations now rolling out across its software.
Adobe unveils AI agents across Firefly & Creative Cloud at Max
Creative teams will get agent-based tools and new workflows as Adobe rolls out updates across Firefly, Creative Cloud and GenStudio.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Anthony Caruana
Interviews Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Analyst Insights
Industry research and analysis from leading firms.
Kantata launches AI business intelligence for services
Professional services firms can now query their finance and delivery data in natural language, cutting delays that slow decisions on margins and staffing.
Last week
Cloudinary named Gartner Leader in digital asset management
The shift boosts Cloudinary's standing as brands race to automate image and video management across websites, apps and marketing channels.
Last month
Akeneo named Gartner leader in product data management
The ranking may bolster Akeneo's appeal to retailers and manufacturers seeking software to keep product data consistent across fast-changing sales channels.
Last month
Syndigo named leader in Gartner's first PIM quadrant
The first Gartner Magic Quadrant for product information management could boost buyer confidence as retailers race to keep product data accurate across channels.
Last month