Cloudbeds chosen to modernise Historic Hotels tech

Historic Hotels of America has selected Cloudbeds as a supplier partner for its member properties, putting a single hospitality software platform in front of more than 300 landmark hotels across the US and its territories.

The partnership sits within Historic Hotels of America's Supplier Partner programme. The group said member hotels will have access to Cloudbeds as a preferred technology provider for day-to-day hotel operations.

Historic Hotels of America represents properties across the United States, the District of Columbia, the US Virgin Islands and Puerto Rico. It forms part of the National Trust for Historic Preservation's work on recognition of historic hotels. Member properties must meet criteria on age and historic designation, including National Historic Landmark status or listing in, or eligibility for listing in, the National Register of Historic Places.

Cloudbeds sells software for hotel management. It targets independent and boutique properties, including heritage-focused hotels. The company said its platform combines functions such as property management, distribution, revenue tools and guest engagement within one system.

Supplier partner

Historic Hotels of America said the agreement gives member hotels a route to deploy more modern hospitality systems while maintaining the identity of older buildings and long-established operations. The organisation positions the programme as a way for members to evaluate vendors that fit the operational and brand needs of historic properties.

Cloudbeds will take the role of preferred technology provider for member hotels that choose to adopt its products. The two organisations did not disclose commercial terms, pricing, or the expected number of hotels that will sign up through the programme.

For Cloudbeds, the partnership adds a defined community of prospective customers that share a common set of operational constraints. Historic hotels often manage older physical layouts, regulated renovation processes and a service model built around local character. These factors can shape how hotels introduce new systems for front desk operations, reservations and guest communications.

Operations focus

Hotel operators have increased investment in software over the past decade as distribution has moved online and travellers have become more likely to interact with hotels through mobile devices. Many independent properties still use multiple tools that do not share data smoothly. That can create manual work for staff and reduce visibility over rates and inventory.

Cloudbeds said it offers a unified platform that brings together core hotel functions. It also markets an AI model called Signals. The company describes it as a tool for demand and operations forecasting, and for tailoring guest journeys.

Historic Hotels of America framed the partnership around the needs of heritage properties that face changing guest expectations. The group said its members aim to preserve architectural integrity and a sense of place while meeting contemporary service standards.

"Historic hotels have always balanced preservation with progress," said Adam Harris, CEO and co-founder of Cloudbeds. "They've endured by staying true to who they are. Cloudbeds gives them modern infrastructure that helps them compete on their own terms, without sacrificing the individuality that made them landmarks in the first place."

Historic Hotels of America described its membership as a network of properties recognised for architectural integrity and historical significance. It said the partnership aligns with how member hotels manage service delivery while operating within the limits of older buildings.

One context for the selection is the increase in software vendors consolidating multiple hotel functions into single suites. Large chains often standardise systems across portfolios, while independents may adopt different tools property by property. A supplier programme can offer a more structured route for small operators to select technology with shared requirements.

"Historic hoteliers welcome guests at storied destinations shaped by generations of travelers. They are committed to honoring the past while delivering the level of service today's guests expect," said Lawrence Horwitz, Executive Vice President of Historic Hotels of America and Historic Hotels Worldwide. "Cloudbeds provides modern technology that supports this balance, helping hotels operate seamlessly while respecting the legacy and individuality of these remarkable properties."

Market reach

Cloudbeds said it works with hotels in more than 150 countries. The company was founded in 2012 and has built its business around cloud-based software for properties that do not run large, bespoke IT teams.

Historic Hotels of America said its programme includes hotels from 41 states, the District of Columbia, Puerto Rico and the US Virgin Islands. A hotel must be at least 50 years old to qualify. It must also hold a qualifying historic designation and have recognised historical significance.

The partnership opens the door for historic hotels to consider replacing existing systems with a single vendor across several key functions, or to adopt a unified platform where properties currently rely on multiple tools. Cloudbeds and Historic Hotels of America said member hotels will be able to evaluate the platform through the Supplier Partner programme as they consider technology updates across their operations.