Lunr Capital has increased the number of loans it manages ninefold since adopting LoanPro's software, while manual loan management time has fallen by about 20%, according to LoanPro. Lunr also said the change reduced its servicing error rate to near zero.
The update shows how a specialist lender changed its internal systems as the business expanded. Lunr, which provides inventory finance to consumer brands, had been running its loan operations through spreadsheets before moving to LoanPro as its loan management backend.
Lunr finances brands that sell through large retailers, including Target, Walmart, and Ulta, where suppliers may face a gap between manufacturing costs and the timing of retailer payments. That model can create operational strain as volumes rise. According to the companies, larger spreadsheet files became slower to use, harder to maintain, and more difficult to manage accurately.
Those limits also affected Lunr's effort to offer borrowers a self-service experience through its own applications. The company needed a system that could support both internal loan administration and customer-facing tools.
Mark Brose, Chief Technology Officer at Lunr Capital, described the shift away from spreadsheets.
"We started out managing everything in spreadsheets, and that worked for a while until it didn't," Brose said.
He also described the search for a replacement.
"So we started looking around for a loan management system. So for us, LoanPro became our loan backend for all the loan management that we do," Brose said.
Operational shift
LoanPro worked with Lunr to build a setup for the lender's inventory finance model. The system now serves as the main record for loan data, including loan management, interest calculations, and statement generation.
Automation and real-time ledgering have replaced manual reconciliation tasks that had previously led to errors, according to the companies. Lunr also said the platform gave staff direct access to portfolio monitoring and client financial data without the need to build a separate in-house system.
That is notable for smaller and mid-sized lenders, which often rely on spreadsheets or customised internal tools in the early stages of growth. Such systems can be relatively cheap to launch, but they can become difficult to control as lending books expands and reporting demands increase.
Brose said access to data through different channels was a key factor for the lender.
"One of the things that's really useful for us is the fact that we have multiple ways of getting at the information we need and integrating it into our workflow and making things available to our clients," Brose said.
He also pointed to application programming interfaces as part of that process.
"The APIs that are available are great for us to embed in our applications," Brose said.
Growth pressure
Lunr's core business is non-dilutive inventory financing, a form of funding that allows consumer brands to cover production and fulfilment costs without issuing equity. The model is designed for companies scaling into national retail channels, where large orders can arrive well before payment is received.
That creates a need not only for funding but also for careful tracking of balances, repayments, statements, and borrower data. As lending volumes rise, back-office systems can become a bottleneck if they depend on manual updates or fragmented records.
According to LoanPro, Lunr's spreadsheet files had become so large that the team had to buy more powerful computers to open them. Moving to a centralised platform was intended to remove that burden and reduce operational friction.
For software providers serving the lending sector, the case also reflects a broader market message: specialist lenders increasingly want infrastructure they can connect to their own digital services rather than use as a standalone internal tool. That can be especially relevant in segments where borrowers expect online access to loan information and self-service account management.
Colin Terry, Chief Product Officer at LoanPro, linked Lunr's results to the lender's underlying systems.
"Lunr Capital came to us running a sophisticated lending operation entirely out of spreadsheets," Terry said.
"The 9x loan growth they've achieved shows what's possible when the infrastructure actually matches the ambition of the business," he added.