Small Business (SMB) stories - Page 3

Rosella bags AUD $3.7 million to automate commercial insurance broking as it targets the USD $215 billion US market.

Cox Business rolls out RingCentral-based AI contact centre offering with virtual agents, omnichannel tools and CRM links for businesses of all sizes.

Ripple Treasury adds Digital Asset Accounts as finance teams get a single view of cash and crypto balances across banks, custody providers and onchain wallets.

Firewalla's app 1.68 update brings AmneziaWG VPN, helping users bypass blocked connections while adding tighter device controls and a refreshed interface.

SonicWall says small firms are being hit hardest by basic security lapses as ransomware, bot traffic and identity theft keep climbing.

Pia joins Pax8 Marketplace, giving MSPs direct access to AI-led help desk automation aimed at cutting repetitive service desk work and easing margin pressure.

Survey finds 82% of SMBs regretting software switches say tech costs are hurting growth, as high upfront fees deter further change.

Geneva Association says cyber insurance can help firms tackle rising threats, but warns take-up remains low and SMEs are underusing cover's prevention services.

Dext adds time-tracking insight to help accountants and bookkeepers spot workload bottlenecks and client-heavy periods on its Advanced plan.

AMD says a new class of always-on personal machine can run AI agents locally, promising more privacy, speed and productivity for users.

Apple rolls out Business platform for companies, bundling device management and brand tools as it replaces Manager and Connect.

Rhinebeck Bank turns to MANTL to speed business and retail account opening as the community lender pushes wider digital transformation.

Boast says R&D tax credit claims in the United States and Canada topped USD $900 million in 2024 as average recoveries surged.

Keepit's 2026 data report says most SaaS restores are single files, while many organisations still fail to test identity and bulk recovery.

Small US defence manufacturers face CMMC readiness shortfalls as cybersecurity checks tighten, with many underestimating the work needed to win contracts.

Xero and Anthropic strike multi-year deal to weave Claude AI into accounting software, giving small firms real-time cash-flow and invoice insights.

Xero to embed Anthropic's Claude across accounting tools as JAX gains automation for cash flow, invoices and scenario analysis.

GTIA expands ChannelCon 2026 with AI awards, Ron Howard keynote and early-bird perks for IT service providers in San Diego.

Sapling Financial Consultants opens New York office and appoints Billy Snider as Head of New York Partnerships to deepen US mid-market ties.

Cork Cyber adds AI-powered asset analysis to help MSPs spot security gaps, zombie records and wasted licences across crowded tool stacks.