eCommerceNews US - Technology news for digital commerce decision-makers

Small Business (SMB) stories - Page 2

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Apple launches business platform as Maps ads near rollout

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Apple rolls out unified business hub in 200 markets as signs mount that local ads in Maps will debut across North America this summer.
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Constant Contact & Canva expand integration for small firms

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Canva and Constant Contact add a one-click route from design to campaign, letting small firms and nonprofits publish across email and social media.
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Maestra posts USD $833,000 in new ARR on demand shift

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Maestra says brands are ditching fragmented marketing stacks as quarterly new ARR more than doubled plan, with inbound sales topping half of new business.
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Emergent launches Wingman AI agent for workplace tasks

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Emergent unveils Wingman, an always-on AI agent for email, scheduling and sales support as Australian firms seek to ease admin pressure.
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Emergent launches Wingman autonomous AI agent for work

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Emergent's Wingman puts autonomous AI agents to work across email, calendars and chats, with human approval for higher-risk actions.
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Rockwell's Plex named major player in six IDC reports

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manufacturing
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digital transformation
Rockwell's Plex wins Major Player status in six IDC MarketScape reports as AI-enabled ERP and finance tools gain ground among manufacturers.
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Splashtop launches unified IT platform for endpoints

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Splashtop bets on AI-assisted patching and security alerts in a single console as it targets lean IT teams and MSPs with a new endpoint platform.
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N-able adds cloud disaster recovery service for MSPs

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N-able widens Cove Data Protection with cloud-hosted Disaster Recovery as a Service for MSPs and IT teams facing cyberattacks and outages.
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8x8 launches AI Studio for customer experience agents

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8x8 unveils AI Studio to let customer experience teams build agents with natural language, aiming to cut integration delays and costs.
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Robotic Marketer launches AI direct mail tool for home services

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Robotic Marketer adds AI direct mail to its marketing platform, aiming to help home services firms target buyers and coordinate print with digital campaigns.
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Springboards launches Flint AI model for marketers

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Springboards unveils Flint, a novelty-focused AI model for marketers, as it refreshes its platform with new self-serve plans and wider access.
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Actionstep adds iManage integration for midsize law firms

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document management
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ecm
Actionstep and iManage team up to give midsize law firms a single workflow for matters, documents, governance and security.
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Xero & Anthropic fuel AI battle in finance software

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financial systems
Xero's Anthropic tie-up deepens finance software AI split as groups weigh integrated platforms against agent tools that work across multiple systems.
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Gusto buys Mosey to boost small-business compliance

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Gusto acquires Mosey in push to help smaller employers navigate mounting payroll, tax and registration rules across multiple US states.
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PayPal brings payment links to Canva's 265 million

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PayPal brings payment links into Canva for 265 million users, letting creators, entrepreneurs and small firms sell from designs with QR codes and checkouts.
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Cloudflare & GoDaddy back AI bot identity standards

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Cloudflare and GoDaddy team up to give site owners more control over AI crawlers while backing open standards to verify agent identity.
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US SMBs use AI mainly for data analysis, schedules

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US small businesses turn to AI for data analysis, scheduling and stock control as most keep tech budgets steady or higher, survey finds.
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Synology adds private home monitoring to BeeStation Plus

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storage
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Synology extends BeeStation Plus with local camera monitoring for homes and micro-businesses, offering AI alerts and no subscription fees.
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AI agents shake up accounting firms' bookkeeping workflows

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AI agents prompt accounting firms to redesign bookkeeping and tax workflows as junior staff tasks are automated and human oversight stays central.
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How Apograph uses proactive firewall upgrades to protect clients and control costs

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firewalls
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network infrastructure
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sd-wan
Apograph's £60-a-month firewall plan helps clients dodge emergency refresh costs, cut downtime and strengthen security across 1,500 endpoints.