Retail stories - Page 5
Black Friday sees rise in sale searches but retailers risk missing out
Sun, 23rd Nov 2025
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cx
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martech
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e-commerce
Black Friday 2024 saw a surge in sale-related searches, with conversion rates tripling, but retailers risk losing customers if sites aren't optimised for deal queries.
AI transforms retail efficiency, slashing manual product tasks
Sat, 22nd Nov 2025
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digital transformation
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cx
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martech
AI is revolutionising retail by automating manual product tasks, enabling faster listings and freeing teams to enhance customer experience and boost sales.
Retailers turn to AI to meet demand & secure Black Friday sales
Fri, 21st Nov 2025
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mfa
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phishing
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advanced persistent threat protection
Retailers are turning to AI and unified tech to meet soaring Black Friday demand, enhancing customer service and boosting cybersecurity amid rising cyber threats.
Solace launches partner programme to boost agentic AI & data integration
Fri, 21st Nov 2025
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digital transformation
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partner programmes
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rpa
Solace unveils partner programme to aid firms in adopting agentic AI and real-time data tech, driving enterprise innovation and productivity gains.
Bango adds DeepL AI language tools to digital vending machine
Fri, 21st Nov 2025
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ai
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resellers
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ml
Bango partners with DeepL to offer AI translation tools via its Digital Vending Machine, enabling resellers to bundle services for a global customer base.
Retail brands to send 3.9 billion messages in 2025 season
Fri, 21st Nov 2025
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cx
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martech
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personalisation
Retail brands will send a record 3.9 billion messages in the 2025 shopping season, up 15%, as AI and richer digital channels boost customer engagement.
Retailers face rising freight costs & tough supply chain test
Thu, 20th Nov 2025
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supply chain
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black friday
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chinese new year
Retailers face rising freight costs and tighter logistics as Black Friday looms, testing supply chain resilience amid demand forecasts and regulatory shifts.
Netcraft forecasts legacy system risks & advanced AI threats by 2026
Thu, 20th Nov 2025
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ransomware
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crypto
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fintech
Netcraft warns that legacy system vulnerabilities and advanced AI threats will intensify cybercrime in 2026, targeting industries and exploiting major events.
SAS earns top marks for customer interaction software leadership
Thu, 20th Nov 2025
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gaming
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cx
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data science
SAS has been named a leader in real-time interaction software for its Customer Intelligence 360, excelling in AI and data-driven customer engagement.
Mango boosts sustainability with automated lab test roll-out
Thu, 20th Nov 2025
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devops
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data analytics
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digital transformation
Mango has implemented an automated lab test management system across its global operations to enhance sustainability and ensure consistent product quality.
Retailers to unify shopping experiences & boost AI by 2026
Wed, 19th Nov 2025
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digital transformation
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cx
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martech
By 2026, retailers will unify online and in-store shopping with AI-driven personalisation, ensuring seamless, consistent customer experiences across channels.
Rackspace Technology appoints new Senior Vice Presidents for AI push
Wed, 19th Nov 2025
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hybrid cloud
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digital transformation
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blockchain
Rackspace Technology appoints Lata Varghese and Phani Kishore Burre as Senior VPs to boost AI, cloud services and business transformation efforts.
Holiday sales boom triggers surge in disputes, risking USD $250bn
Wed, 19th Nov 2025
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cx
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martech
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customer service
Holiday online sales in the US are set to exceed USD $250bn in 2025, but rising disputes and friendly fraud threaten retailers' profits this season.
US firms lose USD $80.6 billion yearly to digital gaps for staff
Tue, 18th Nov 2025
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digital signage
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hcm
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casb
US firms lose USD $80.6 billion yearly as frontline workers waste over 370 hours annually due to poor digital tools and communication gaps, research shows.
Retailers unprepared for AI-driven cyber threats as attacks surge
Tue, 18th Nov 2025
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application security
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advanced persistent threat protection
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supply chain
Nearly half of retailers report surging AI-driven cyber attacks, yet only a quarter feel prepared as the busy shopping season looms, new research shows.
Retailers face peak season losses as supply chain woes persist
Mon, 17th Nov 2025
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supply chain
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retailtech
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customer satisfaction
Supply chain disruptions persist as 91% of retailers face revenue losses during peak season, with 84% reporting increased delivery complaints, says DP World study.
AI & tax intelligence set to transform business compliance by 2026
Thu, 13th Nov 2025
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data analytics
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digital transformation
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cx
By 2026, AI and tax intelligence will revolutionise business compliance, driving real-time reporting and transforming finance, trade, retail, and hospitality sectors globally.
Holiday shoppers demand faster, greener delivery but shun extra fees
Thu, 13th Nov 2025
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supply chain
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clean technologies
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sustainability
Holiday shoppers demand quick, eco-friendly delivery but resist paying extra, with UK consumers showing low confidence in on-time arrivals, survey reveals.
Retailers face surge in AI-driven cyber threats & supply chain risks
Thu, 13th Nov 2025
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digital transformation
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advanced persistent threat protection
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supply chain
Nearly half of retailers face rising AI-driven cyber attacks, with just 25% prepared for these sophisticated threats amid growing supply chain security concerns.
How Ridiculous sells 115,000 iced teas in 30 days worldwide
Thu, 13th Nov 2025
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supply chain
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social media
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content creation
YouTube group How Ridiculous sold 115,000 sugar-free iced teas in 30 days, topping Amazon US charts and selling out in Australia swiftly.