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Customer service Stories - Page 78

Global Stories

Customer service stories

Vodafone and Telecom worst in Consumer survey
Unified Communications

Vodafone and Telecom worst in Consumer survey

Vodafone and Telecom have been ranked the worst ISPs in New Zealand by a Consumer survey, with only 57% and 63% satisfaction rates respectively.

By Staff Writer • 1 min read • Tue, 5th Jan 2010
Touching base
Identity and Access Management

Touching base

Outsourcer base2 is helping customers with their ICT struggles through its managed service offerings. How did it all begin?.

By Staff Writer • 4 min read • Tue, 1st Dec 2009
Some like it hot
Resellers

Some like it hot

Providing consistently good service is one of the cornerstone philosophies of Auckland-based distribution specialist Chillisoft.

By Staff Writer • 3 min read • Sun, 1st Oct 2006

Stories from Other Regions

Customer service stories

Union pickets Telecom AGM, customers face delays
Chorus

Union pickets Telecom AGM, customers face delays

Union protesters disrupt Telecom AGM over Visionstream's new employment model; Northland customers face two-week delays for fault repairs, Auckland three days.

By Staff Writer • 2 min read • Thu, 1st Oct 2009
Creating New Zealand's world-class channel
Customers

Creating New Zealand's world-class channel

Economic indicators may have taken a turn for the worse but that's no reason for it to affect the quality and best practice of the channel.

By Staff Writer • 3 min read • Wed, 1st Apr 2009
Wonderful world of distieland
Wacom

Wonderful world of distieland

It's been on the cards for months but as of this month Cellect, IT Wholesale and CDW have rebranded under the Cellnet banner.

By Staff Writer • 2 min read • Fri, 1st Jun 2007
Hire a student
EduTech

Hire a student

Consider hiring students for real-world projects, like Hindin Communications did. CEO David Johnstone lauds the value and impact on their strategic growth.

By Staff Writer • 3 min read • Sun, 1st Oct 2006
It's all good at Nutech IT Supplies
Customer service

It's all good at Nutech IT Supplies

Environmental and customer service excellence are the cornerstones of Albany-based Nutech IT Supplies' business philosophy.

By Staff Writer • 2 min read • Sat, 1st Jul 2006