Change Management stories - Page 3
Infobip embeds AI across operations at DevDays 2026
Last week
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uc
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digital transformation
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cx
Infobip uses DevDays 2026 to push AI into workflows, training and product design as it marks 20 years and expands its global cloud platform.
AI agents shake up accounting firms' bookkeeping workflows
Last week
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data protection
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digital transformation
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rpa
AI agents prompt accounting firms to redesign bookkeeping and tax workflows as junior staff tasks are automated and human oversight stays central.
Freshworks boosts Freshservice with live asset mapping
This month
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digital transformation
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it automation
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multi-cloud
Freshworks adds live asset discovery to Freshservice, aiming to give IT teams clearer hybrid estate visibility and faster incident response.
Zapier survey warns of AI vendor lock-in in enterprises
This month
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digital transformation
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multi-cloud
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rpa
Enterprise leaders fear AI vendor lock-in, as 74% say losing their main supplier would disrupt operations and most migrations prove harder than expected.
Kyndryl launches agentic AI service management toolkit
This month
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data protection
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devops
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hybrid cloud
Kyndryl unveils a governance toolkit to help firms supervise autonomous AI agents across IT operations, as enterprises move beyond pilot projects.
Radix sets Houston industrial AI event for 2026
This month
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network infrastructure
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manufacturing
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digital transformation
Radix has set out a Houston industrial AI event for 2026, aiming to help energy and manufacturing leaders turn pilots into operational gains.
Whatfix study warns AI adoption gap costs mid-sized firms
This month
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saas
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digital transformation
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martech
Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.
KPMG survey finds leaders keep AI spending despite recession
This month
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data analytics
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digital transformation
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partner programmes
KPMG survey shows global leaders will keep AI investment high through recession fears, as governance and workforce change separate winners from the rest.
Engaged North American workers still eyeing new jobs
This month
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hcm
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genai
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ai
Firstup warns that most engaged North American workers are still job-hunting, as poor communication, weak trust and frontline pressure fuel turnover risks.
Business leaders keep betting on AI despite recession
This month
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data analytics
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digital transformation
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rpa
KPMG survey finds most executives will keep pouring money into artificial intelligence through a recession, with USD $186 million planned on average next year.
Gain Theory says insight gap is cultural, not technical
This month
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data analytics
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digital transformation
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partner programmes
Gain Theory urges marketers to fix cultural barriers and siloed measurement, saying 54% of B2C decision-makers find insights unactionable.
Data analysis & AI literacy top skills for accountants
This month
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data analytics
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digital transformation
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rpa
Data analysis and AI literacy emerge as the most sought-after skills as Caseware study finds many accountancy firms unprepared for AI retraining.
Walmart Mexico expands Vusion EdgeSense store rollout
This month
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cx
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martech
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iot
Walmart México y Centroamérica to fit 1.7 million electronic shelf labels and 180,000 smart rails in first Latin America EdgeSense rollout.
FNZ launches premium Select service for wealth clients
This month
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digital transformation
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fintech
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cx
FNZ launches premium Select service for wealth clients, giving top-tier firms priority product input, AI tools and faster platform support.
Liquibase launches database governance tools for enterprise
Last month
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devops
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rpa
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apm
Liquibase rolls out AI-backed database governance and deployment connectors for ServiceNow, GitHub, Harness and Terraform to improve auditability.
Software switch regret weighs on SMB growth, survey finds
Last month
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saas
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digital transformation
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partner programmes
Survey finds 82% of SMBs regretting software switches say tech costs are hurting growth, as high upfront fees deter further change.
Garney adopts Hyland for SAP SuccessFactors in HR shift
Last month
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document management
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digital transformation
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ecm
Garney deepens Hyland tie-up to unify HR records in SAP SuccessFactors, aiming to cut manual work and bolster automation across its US operations.
BDO & Microsoft pilot agentic AI blueprint for firms
Last month
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digital transformation
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partner programmes
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rpa
BDO and Microsoft test agentic AI blueprint to help firms move from pilot projects to full-scale business deployment.
The evolving role of the CSO: From technical guardian to business strategist
Last month
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firewalls
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data protection
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siem
CSOs are shedding their purely technical image as security chiefs are pushed into the boardroom to drive sales, trust and growth.
Atturra's Chris Rae: Choose the happy path (or, why 'perfect' automation fails)
Last month
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document management
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digital transformation
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ecm
Atturra's Chris Rae says successful automation starts with the happy path, as a new AI platform cuts mining HR compliance workload by 80%.