eCommerceNews US - Technology news for digital commerce decision-makers
United States

Change Management Stories

American Stories

Change Management stories

Global Stories

Change Management stories

CMOs face pressure from poor internal decision design
Digital Transformation

CMOs face pressure from poor internal decision design

Chief marketing officers face pressure from fragmented structures and muddled accountability as The Marketing Society and Ekimetrics flag internal design flaws.

By Joseph Gabriel Lagonsin • 4 min read • Today
Legora buys Graceview to boost regulatory monitoring
Data Protection

Legora buys Graceview to boost regulatory monitoring

Legora snaps up Melbourne startup Graceview as it widens its legal platform with real-time tracking of rule changes across 100 jurisdictions.

By Sean Mitchell • 3 min read • Today
Accountability top concern in AI agent workplace use
Data Protection

Accountability top concern in AI agent workplace use

Salesforce survey finds Australia and New Zealand workers using AI agents daily, but accountability, privacy and trust remain the biggest concerns.

By Sofiah Nichole Salivio • 4 min read • Today
Bloomfire unveils guide to enterprise intelligence systems
Data Analytics

Bloomfire unveils guide to enterprise intelligence systems

Fragmented knowledge and search systems are leaving many firms with AI tools they distrust, despite rising budgets and heavy spending.

By Sofiah Nichole Salivio • 4 min read • Last week
tesa turns to Kinaxis for global planning overhaul
Manufacturing

tesa turns to Kinaxis for global planning overhaul

The move is meant to replace fragmented regional planning with a single global system, giving tesa faster decisions as supply chains shift.

By Sofiah Nichole Salivio • 4 min read • Last week
SNP & Structify launch Oros Data venture for M&A files
Software-as-a-Service

SNP & Structify launch Oros Data venture for M&A files

Unstructured files that can sway deal value will be targeted by a new AI joint venture aimed at speeding M&A reviews and protecting sensitive records.

By Sofiah Nichole Salivio • 4 min read • Last week
Construction CIOs worry data control more than cost
DevOps

Construction CIOs worry data control more than cost

Data ownership is now the main concern for construction technology chiefs, as vendor lock-in and AI readiness threaten project delivery.

By Mark Tarre • 4 min read • Last week
Why trust is the bottleneck for AI-driven operations
DevOps

Why trust is the bottleneck for AI-driven operations

The shift to autonomous IT is stalling because teams will only let AI act when its decisions are transparent, explainable and controlled.

By Karthik SJ • 4 min read • Last week
KPMG expands ServiceNow alliance in USD $40 million AI push
Software-as-a-Service

KPMG expands ServiceNow alliance in USD $40 million AI push

Clients could see faster AI rollouts across back-office workflows as KPMG deepens a three-year USD $40 million alliance with ServiceNow.

By Sean Mitchell • 4 min read • Last week
Spinnaker launches SAP ECC end-of-life assessment tool
Digital Transformation

Spinnaker launches SAP ECC end-of-life assessment tool

SAP customers facing a 2027 maintenance deadline can now get a 45-minute assessment of migration, cost and support risks.

By Mark Tarre • 3 min read • Last week
monday.com rebuilds platform around AI work agents
DevOps

monday.com rebuilds platform around AI work agents

The revamp puts AI agents into everyday workflows for 250,000 customers as monday.com seeks to turn a work tool into a broader platform.

By Sean Mitchell • 4 min read • Last week
Smartsheet launches Portfolios & Scenario Planning tools
DevOps

Smartsheet launches Portfolios & Scenario Planning tools

Teams juggling multiple projects can now compare resourcing and timeline changes before updating live plans, reducing manual rework and blind spots.

By Sean Mitchell • 3 min read • Last week

Stories from Other Regions

Change Management stories

Deloitte warns NZ firms to redesign work for AI era
Robotics

Deloitte warns NZ firms to redesign work for AI era

Deloitte says NZ firms must redesign jobs and systems for the AI era as robotics, cyber risk and labour shortages reshape work.

By Mark Tarre • 4 min read • Today
EY Canada finds public sector AI stuck in pilot stage
Digital Transformation

EY Canada finds public sector AI stuck in pilot stage

Most Canadian public bodies have yet to move beyond trials, leaving service gains, cost savings and trust benefits from AI largely unrealised.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Altis appoints Craig Chapman as ACT regional leader
Data Analytics

Altis appoints Craig Chapman as ACT regional leader

Canberra agencies are under pressure to modernise data systems as Altis adds former Deloitte specialist director Craig Chapman to lead its ACT push.

By Joseph Gabriel Lagonsin • 3 min read • Last week
ICS.AI appoints Andy Logan as Head of Education Sales
EduTech

ICS.AI appoints Andy Logan as Head of Education Sales

Universities and colleges facing budget strain may get more AI support as the company expands its education push with a senior hire.

By Sean Mitchell • 3 min read • Last week
JFrog unveils Mumbai speaker line-up on AI software risks
DevOps

JFrog unveils Mumbai speaker line-up on AI software risks

Indian firms are moving to tighten software controls as AI agents and code generation raise new security and auditability risks.

By Mark Tarre • 4 min read • Last week