Latest news - Page 10

SAS unveils AI models tailored to slash inefficiencies across sectors, backed by a USD $1 billion investment and ethical guidelines.

eCommerce retailers are boosting loyalty and revenue by using WhatsApp's 3 billion-user reach for faster, efficient, and personalised customer service.

Endava partners with Google as an implementation ally for Agentspace, aiding businesses to adopt AI-driven agents for enhanced workflow efficiency.

Sinch partners with OneReach.ai to integrate AI-driven communication tools, enhancing global customer engagement across multiple channels with advanced automation.

Eagle Eye and Ecrebo have partnered to blend personalised marketing with POS tech, enhancing retail promotions and loyalty programmes at store checkouts.

Helen Johnson, Tangram's founder, urges agencies to boost transparency in client relationships, citing that 40% of clients may switch partners within six months.

New study finds consumers trust companies more when they promote human expertise over AI, especially in personalised services like healthcare and luxury goods.

Jitterbit has launched an upgrade to its Harmony platform, introducing layered accountable AI agents designed to automate complex enterprise tasks efficiently.

Embracing ESG is now essential; businesses thriving in the conscious economy align performance, talent management and procurement for lasting success.

Talkdesk launches Utilities Experience Cloud, an AI-powered platform for utility firms to offer faster, personalised omnichannel customer service with real-time system integration.

Unit4 launches Ava, an AI agent for ERPx integrated with Microsoft Teams, aiming to automate half of ERP tasks and enhance workflow productivity.

Intel and NetApp have launched the NetApp AIPod Mini, an AI solution tailored for smaller business teams to simplify custom AI deployment and boost productivity.

AppSignal raises $22 million in Series A to accelerate growth in the US and Europe, appointing Brandon Swalve as new CEO and opening a US office.

Relevance AI has raised $24 million to expand its AI agent platform, enabling no-code creation of specialised AI workforces for enterprises worldwide.

ServiceNow launches AI Control Tower and next-gen CRM, aiming to transform enterprise operations with advanced AI and unified management.

Udemy appoints Neeracha Taychakhoonavudh as its first Chief Customer Experience Officer to lead global customer success and operations strategy.

Blue Yonder launches AI agents to boost supply chain speed and accuracy, aiming to reduce costs and enhance decision-making with real-time insights.

Wayflyer celebrates five years by deploying USD $5 billion to over 5,000 small businesses globally and launching three new non-dilutive financing products.

Cloudinary's survey reveals 93% of retailers see up to 4x better results from personalisation, boosting online and in-store customer experiences globally.

HR leaders in North America plan to reskill 21% of workers as AI agent use is set to grow 327% by 2027, reshaping roles and boosting productivity.