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Zapier survey warns of AI vendor lock-in in enterprises
Digital Transformation

Zapier survey warns of AI vendor lock-in in enterprises

Many enterprises could be left unable to function if their main AI supplier failed, with most switch attempts proving harder than expected.

By Shannon Williams • 4 min read • Last month
Cox Business launches AI contact centre with RingCentral
Customer Relationship Management

Cox Business launches AI contact centre with RingCentral

Businesses gain an AI-enabled contact centre with omnichannel support, as Cox Business broadens its portfolio beyond traditional telecoms services.

By Catherine Knowles • 3 min read • Last month
Canals launches AI platform for wholesale distributors
Digital Transformation

Canals launches AI platform for wholesale distributors

The new system is aimed at cutting manual work for wholesalers by speeding invoice matching, order tracking and customer replies.

By Catherine Knowles • 4 min read • Last month
Ramp deepens Visa partnership as enterprise base grows
Software-as-a-Service

Ramp deepens Visa partnership as enterprise base grows

Demand from larger businesses has lifted Ramp’s enterprise customer base 133% in 2025, as Visa adopts its software too.

By Karen Joy Bacudo • 3 min read • Last month
Walmart Mexico expands Vusion EdgeSense store rollout
Customer Experience

Walmart Mexico expands Vusion EdgeSense store rollout

All Walmart Express stores in Mexico will be fitted with smart shelf tech by end-2026, in the first large-scale Latin American rollout.

By Sofiah Nichole Salivio • 3 min read • Last month
Software switch regret weighs on SMB growth, survey finds
Software-as-a-Service

Software switch regret weighs on SMB growth, survey finds

Tech costs are eating into growth for most SMBs that regret switching software, with hidden charges and delays adding to the strain.

By Catherine Knowles • 4 min read • Wed, 1st Apr 2026
ROC Access Face1 wins SIA Best in Biometrics award
Data Protection

ROC Access Face1 wins SIA Best in Biometrics award

The award highlights growing demand for biometric readers that add threat detection and watch-listing at entry points, beyond simple access checks.

By Sofiah Nichole Salivio • 3 min read • Sat, 28th Mar 2026
Unanet, Xpedeon expand North America construction tie-up
Customer Relationship Management

Unanet, Xpedeon expand North America construction tie-up

Contractors in North America will gain a single flow of data from pipeline tracking to invoicing as two construction software systems are linked.

By Sean Mitchell • 3 min read • Sat, 28th Mar 2026
VIOOH adds Orange Barrel Media & IKE screens to platform
Smart Cities

VIOOH adds Orange Barrel Media & IKE screens to platform

Advertisers gain access to 2,281 US digital out-of-home screens as VIOOH expands its programmatic reach across 27 cities.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 27th Mar 2026
S-Docs adds CAC & PIV signatures for federal agencies
Software-as-a-Service

S-Docs adds CAC & PIV signatures for federal agencies

Federal agencies could cut printing and mailing delays as S-Docs brings card-based identity checks into Salesforce signing workflows.

By Sean Mitchell • 3 min read • Fri, 27th Mar 2026
FICO names Sol Rashidi keynote speaker for World 2026
Data Analytics

FICO names Sol Rashidi keynote speaker for World 2026

The keynote could shape debate on how lenders use AI safely, as banks face pressure to show returns while curbing fraud and credit risk.

By Sofiah Nichole Salivio • 3 min read • Fri, 27th Mar 2026
HG Insights launches AI platform for revenue growth
Data Analytics

HG Insights launches AI platform for revenue growth

The platform aims to help sales teams cut tools and improve targeting by combining account, contact and intent data with AI agents.

By Catherine Knowles • 4 min read • Thu, 26th Mar 2026
Worth raises USD $30m for small business onboarding
Fintech

Worth raises USD $30m for small business onboarding

The funding will help reduce days-long checks for lenders and payments firms onboarding small businesses, as manual reviews still slow approvals.

By Karen Joy Bacudo • 5 min read • Thu, 26th Mar 2026
Clear Mountain Bank adopts Alkami digital platform
Data Analytics

Clear Mountain Bank adopts Alkami digital platform

Clear Mountain Bank rolls out Alkami's digital platform to modernise services, add data-led marketing and rival larger lenders' tech.

By Karen Joy Bacudo • 3 min read • Tue, 24th Mar 2026
F5 and Skyfire team up on verified AI agent traffic
Cloud Security

F5 and Skyfire team up on verified AI agent traffic

F5 and Skyfire partner to let online merchants admit verified AI agents while keeping malicious bots out of shopping and content flows.

By Sofiah Nichole Salivio • 4 min read • Fri, 20th Mar 2026
Square report says regulars drive local business revenue
Data Analytics

Square report says regulars drive local business revenue

Regulars generate six times more revenue and link neighbouring firms in 'network effect' that keeps local spending circulating, says Square.

By Karen Joy Bacudo • 5 min read • Fri, 20th Mar 2026
US pDOOH ad spend set to surge 49% as AI use rises
Marketing Technologies

US pDOOH ad spend set to surge 49% as AI use rises

US pDOOH ad spend is forecast to jump 49% in 18 months as AI-powered creative, forecasting and planning reshape digital out-of-home.

By Sofiah Nichole Salivio • 4 min read • Thu, 19th Mar 2026
Austin Telco taps Alkami's MANTL to speed account opening
Digital Transformation

Austin Telco taps Alkami's MANTL to speed account opening

Austin Telco Federal Credit Union adopts Alkami's MANTL tech to slash account opening times and automate 85% of onboarding checks.

By Sean Mitchell • 4 min read • Thu, 19th Mar 2026
GTIA honours 2026 North America IT channel leaders
Partner Programmes

GTIA honours 2026 North America IT channel leaders

GTIA names 2026 North America Spotlight Award winners, honouring IT channel leaders driving community, cybersecurity and diversity.

By Mark Tarre • 3 min read • Sat, 14th Mar 2026