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Manifold launches ledger of AI agent security incidents
Large Language Models

Manifold launches ledger of AI agent security incidents

The public record shows disclosure lags of weeks or months, with 59 cases logged since July and most involving unauthorised access or sandbox escapes.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Shoppers prefer AI for research but want humans for issues
Generative AI

Shoppers prefer AI for research but want humans for issues

Confidence drops sharply when AI enters checkout and delivery, with most shoppers still wanting a person to sort late, damaged or wrong orders.

By Karen Joy Bacudo • 4 min read • Today
Fidelity Bank launches Alkami loan platform in weeks
Digital Transformation

Fidelity Bank launches Alkami loan platform in weeks

Borrowers at the Pennsylvania lender will now get a single online and branch loan process after the platform went live in under three months.

By Karen Joy Bacudo • 3 min read • Last week
Pressure pushes US workers to skip AI & email checks
Email Security

Pressure pushes US workers to skip AI & email checks

Heavy workloads are prompting US workers to skip checks on emails and AI tools, with 71% spotting suspicious details only after acting.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
TBC launches faster, cheaper image-to-video AI model
Enterprise Resource Planning

TBC launches faster, cheaper image-to-video AI model

Creators and developers can now test clips for 2.5 cents each, as TBC opens its neuron-derived image-to-video model beyond enterprise users.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Bazaarvoice & DaVinci bring reviews into AI shopping
eCommerce

Bazaarvoice & DaVinci bring reviews into AI shopping

Shoppers using AI agents will soon see verified ratings alongside product suggestions, as the two firms aim to preserve trust in conversational commerce.

By Shadda Lie Catugal • 4 min read • 3 days ago
Finalytics launches personalised Travis Credit Union website
Customer Experience

Finalytics launches personalised Travis Credit Union website

The rollout aims to cut search time for nearly 280,000 members by showing more relevant loan and account information earlier online.

By Karen Joy Bacudo • 3 min read • 3 days ago
Bites raises USD $40 million to train deskless workers
Manufacturing

Bites raises USD $40 million to train deskless workers

The new money will fund US expansion and deepen its video-based platform for deskless staff, who often miss traditional corporate training.

By Karen Joy Bacudo • 5 min read • 4 days ago
Prodoscore launches skills intelligence to map AI use
Surveillance

Prodoscore launches skills intelligence to map AI use

Employers could better judge AI readiness and internal expertise as Prodoscore's new system turns everyday software activity into live skills data.

By Mara Sugue • 4 min read • Yesterday
Thought Industries launches Lens AI knowledge platform
Enterprise Resource Planning

Thought Industries launches Lens AI knowledge platform

Enterprises could cut misleading AI replies as the beta tool checks conflicting product and customer knowledge before answers reach users.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
AI agents surge on protected transactions, Arkose says
Artificial Intelligence

AI agents surge on protected transactions, Arkose says

Banks and retailers are increasingly seeing genuine AI agents on logins and checkouts, forcing firms to separate customer help from fraud.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
Custom Goods Logistics nearly doubles invoice processing
Procurement

Custom Goods Logistics nearly doubles invoice processing

The four-person finance team now handles work once done by eight, as invoice throughput at Custom Goods Logistics has nearly doubled.

By Karen Joy Bacudo • 4 min read • Last week
Lifetime Value Company-led group acquires fintech Kipp
Fintech

Lifetime Value Company-led group acquires fintech Kipp

The deal gives Kipp long-term backing as it expands in the US, where declined debit payments can cost merchants sales and issuers revenue.

By Karen Joy Bacudo • 3 min read • Last week
AI traffic drives higher sales for US retail sites
Generative AI

AI traffic drives higher sales for US retail sites

AI-referred shoppers are now far more valuable to US retailers, with Adobe finding they generate 83% more revenue per visit than other visitors.

By Mara Sugue • 4 min read • Last week
Google launches Gemini for government services in preview
Generative AI

Google launches Gemini for government services in preview

By keeping data in place and adding citations, the preview could help agencies speed up records requests, compliance checks and policy research.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Nimble launches OpenAI plugin for deeper web research
Application Programming Interface

Nimble launches OpenAI plugin for deeper web research

ChatGPT and Codex users can now tap a specialist web research layer that aims to improve source quality and reduce wasted searches.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Appriss Retail launches dashboard for returns data
Data Analytics

Appriss Retail launches dashboard for returns data

Retailers can now spot fraud and product issues faster as Appriss Retail folds online, store and call centre returns into one dashboard.

By Sean Mitchell • 3 min read • Last week
Multilingual shoppers shun poorly localised websites
Customer Experience

Multilingual shoppers shun poorly localised websites

More than half of multilingual consumers have walked away from a purchase after finding a site or app poorly adapted to their language.

By Sean Mitchell • 3 min read • Last week
Krea image editor cracks top five on Arena.ai leaderboard
Generative AI

Krea image editor cracks top five on Arena.ai leaderboard

The ranking bolsters the smaller San Francisco-based lab's pitch to commercial users, as its editor outpaces rivals from Google, Meta and ByteDance.

By Sofiah Nichole Salivio • 4 min read • Last week