eCommerceNews US - Technology news for digital commerce decision-makers

Workflow Automation stories

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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World launches upgraded ID for apps, AI & business

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World expands upgraded proof-of-human system into apps, meetings and AI workflows as Tinder, Zoom and Docusign join new partnerships.
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Broadridge takes stake in CENTRL for AI due diligence

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Broadridge buys minority stake in CENTRL as AI partnership targets due diligence and RFP workflows for asset managers and retirement firms.
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SAP unveils agentic AI tools for manufacturing supply

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SAP rolls out agentic AI for factories, linking planning, production and logistics as it showcases live demonstrations at Hannover Messe 2026.
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Conductor launches AgentStack for AI search visibility

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Conductor unveils AgentStack to help enterprises track, shape and optimise brand visibility across AI search services and chatbots.
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American Express to acquire Hyper in AI expense push

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American Express acquires Hyper to bolster AI-powered expense tools for business customers as it expands commercial services automation.
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Coral raises USD $12.5 million to automate healthcare admin

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Coral lands USD $12.5 million seed backing to expand AI tools that speed up referrals, prior authorisations and intake for US specialists.
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Adobe expands AI partner network for customer experience

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Adobe widens AI alliances with Amazon, Google, Microsoft, OpenAI and agencies to embed agent workflows across customer experience tools.
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Adobe launches CX Enterprise to unify AI customer workflows

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Adobe unveils CX Enterprise to let brands run AI-powered customer journeys across partner platforms, with new agents, governance and orchestration tools.
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Adobe unveils CX Enterprise Coworker for AI workflows

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Adobe launches CX Enterprise Coworker to connect fragmented marketing systems and let AI agents carry out customer experience tasks with human oversight.
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Adobe adds brand intelligence to GenStudio marketing tools

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Adobe expands GenStudio with Brand Intelligence, giving marketing teams AI tools to bind brand rules, approvals and campaign workflows together.
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Treasure AI launches agentic platform for marketers

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Treasure AI has launched an agentic platform that enables marketing teams to automate customer engagement and campaign execution in real time.
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Canva & Klaviyo launch one-click email template link

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Canva and Klaviyo deepen their tie-up with a one-click route from design to campaign-ready email templates, cutting manual rebuilds for marketers.
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Accounting software faces AI rivals in bookkeeping shift

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Intuit's QuickBooks is under pressure as AI start-ups push automated bookkeeping, forcing accounting software to prove it can do more than digitise ledgers.
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Xero launches AI-native operating system for small firms

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Xero unveils AI-native finance platform and JAX assistant to cut admin for small firms, with accountants and bookkeepers also in line for gains.
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TestRail launches AI test script generation in beta

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TestRail adds AI test script generation to version 10.2, aiming to cut boilerplate coding and help QA teams scale automation faster.
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OpenAI expands Codex with desktop & workflow tools

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OpenAI widens Codex with Mac desktop control, browser tasks and new workflow tools for developers as it pushes the assistant beyond code generation.
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Autonomize launches healthcare AI platform version 3

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Autonomize AI rolls out healthcare Intelligence Platform V3, adding 160-plus agents and governance tools as US health groups seek faster reviews.
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Canva launches AI 2.0 to turn prompts into editable designs

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Canva expands AI push with conversational design, task automation and workplace connectors in bid to become an agentic platform.
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Dropbox launches three apps inside ChatGPT for work

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Dropbox brings file access, workplace search and scheduling into ChatGPT with new apps for customers, including Dash and Reclaim AI.
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SnapLogic adds AI gateway to push agents into work

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SnapLogic unveils AI gateway and trusted identity tools as it broadens governance, connectivity and orchestration for enterprise agents.