eCommerceNews US - Technology news for digital commerce decision-makers

Whatsapp stories - Page 3

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Infobip sees Black Friday rich messaging volumes surge

Tue, 9th Dec 2025
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Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.
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Why multilingual messaging is becoming essential for shopify's global future

Wed, 26th Nov 2025
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commerce systems
Shopify merchants face a new challenge: real-time multilingual messaging to support global shoppers beyond translated storefronts, boosting trust and sales.
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Revolutionising creator - Audience monetisation through multilingual messaging

Tue, 25th Nov 2025
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data analytics
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youtube
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instagram
Msg1 introduces multilingual messaging to help creators monetise meaningful, direct conversations with global audiences beyond language barriers.
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Msg1 lets creators earn from direct chats in 195 languages

Sat, 22nd Nov 2025
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wechat
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social media
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whatsapp
Msg1 lets creators earn by charging for direct chats with fans in 195 languages, using real-time translation across popular messaging apps worldwide.
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Babeltext bridges language gaps for Shopify's global merchants

Sat, 22nd Nov 2025
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data analytics
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martech
Babeltext enables Shopify merchants to communicate in 195 languages via AI-powered messaging, easing global sales and boosting customer confidence.
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LeapXpert & Iron Bow partner to secure US government messaging

Fri, 21st Nov 2025
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data protection
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encryption
LeapXpert and Iron Bow partner to deliver secure, compliant messaging solutions for US government agencies amid rising communication challenges.
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Retail brands to send 3.9 billion messages in 2025 season

Fri, 21st Nov 2025
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cx
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martech
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personalisation
Retail brands will send a record 3.9 billion messages in the 2025 shopping season, up 15%, as AI and richer digital channels boost customer engagement.
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Breaking clutter digitally: how brands can stand out in crowded festive campaigns

Wed, 19th Nov 2025
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ai
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clean technologies
Indian festive campaigns face digital clutter; brands must blend cultural relevance, creativity and technology to truly connect and stand out this season.
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Australians risk scams as poor cyber habits cost AUD $87,000

Tue, 18th Nov 2025
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advanced persistent threat protection
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Australians lost over AUD $87,000 to scams last year, with risky cyber habits like password reuse and oversharing on social media putting many at threat.
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Varonis unveils Interceptor AI platform to combat email phishing

Thu, 9th Oct 2025
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advanced persistent threat protection
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email security
Varonis launches Interceptor AI platform to swiftly detect and block sophisticated email phishing, strengthening defences against AI-driven social engineering attacks.
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Facebook, WhatsApp & TikTok most invasive, Discord safest

Thu, 2nd Oct 2025
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data protection
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data privacy
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ai
Research finds Facebook, WhatsApp, and TikTok most privacy-invasive, while Discord tops the list for safeguarding user data and resisting AI training use.
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Dashmote raises $6 million to launch AI agent for field sales

Thu, 2nd Oct 2025
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data analytics
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llms
Dashmote has raised $6 million to launch DashSalesAI, an AI agent boosting efficiency for field sales teams via mobile platforms like WhatsApp.
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Gen Z demands instant service & social shopping from retailers

Thu, 18th Sep 2025
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martech
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ai
Gen Z demands instant replies within 15 minutes and prefers social shopping on apps like Instagram and TikTok, pushing retailers to adopt AI and automation.
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Ami Vora joins Datadog board to boost product innovation & scale

Mon, 15th Sep 2025
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siem
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digital transformation
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apm
Datadog appoints Ami Vora, former Chief Product Officer at Faire, to its Board to enhance product innovation and support company growth.
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Varonis acquires SlashNext for up to USD $150 million to boost AI email security

Fri, 5th Sep 2025
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hybrid cloud
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cloud security
Varonis has acquired AI-driven email security firm SlashNext for up to USD $150 million, enhancing its threat detection across emails and messaging platforms.
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8x8 reports surge in AI-powered CX adoption & unveils new tools

Thu, 7th Aug 2025
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digital transformation
8x8 reports a 150% rise in AI-powered customer interactions and unveils new tools enhancing CX with AI-driven insights and secure payment options.
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ChatSa unveils AI Magic for instant cross-platform chatbots

Thu, 24th Jul 2025
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crm
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genai
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ai
ChatSa launches AI Magic, enabling users to swiftly create and deploy cross-platform AI chatbots with a single text prompt, in under two minutes.
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Staysure adopts NiCE AI platform to boost digital travel insurance

Wed, 2nd Jul 2025
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digital transformation
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cx
Staysure has adopted NiCE's CXone Mpower AI platform to enhance its digital travel insurance customer experience across Europe with omnichannel support.
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Proofpoint acquires Nuclei to boost AI workplace compliance tools

Thu, 22nd May 2025
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encryption
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cybersecurity
Proofpoint has acquired Nuclei, boosting its compliance archiving with AI-driven tools for data capture and analysis across major collaboration platforms.
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MirrorWeb launches Sentinel to cut false compliance alerts by 90%

Tue, 20th May 2025
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encryption
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risk & compliance
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ai
MirrorWeb has launched Sentinel, a platform using AI to cut false compliance alerts by 90%, helping firms tackle rising risks from digital communication tools.