Utilities stories - Page 3

Talkdesk expands its partnership with Databricks to unify customer data, enhancing AI-driven automation and personalised experiences on its CXA platform.

Talkdesk enhances its Copilot with agentic AI, enabling customer service agents to handle complex queries through smarter, real-time support and automation.

A survey reveals 73% of supply chain leaders faced supplier disruptions last year, with many turning to AI to curb financial losses and boost resilience.

Tata Communications unveils Voice AI platform for real-time, multilingual fintech chats, enhancing speed, security, and seamless automation in financial services.

DIREXYON launches AI-driven cloud platform DIREXYON GO to aid municipalities and utilities in smarter asset investment planning and infrastructure management.

Nearly half of industrial firms lack the expertise to adopt AI and advanced tech in asset management, despite growing interest in tools like machine learning and digital twins.

TCCA's new white paper explores integrating broadband with LMR networks, enabling public safety and other sectors to enhance mission-critical communications.

Oracle launches Globally Distributed Exadata Database on Exascale Infrastructure, enabling scalable AI workloads and analytics with global data residency compliance.

Aurigo Software unveils AI-powered Primus platform to enhance data centre capital planning, boosting efficiency amid rising global infrastructure investment.

Alcatel-Lucent Enterprise adds PROFINET support to its OmniSwitch 6465, enhancing IT-OT network unity with centralised management and real-time industrial communication.

Trilliant launches cloud-independent Analytics as a Service to help utilities cut energy losses by enhancing data analysis, forecasting and decision-making.

Gallagher Security's High Sec C7000 controller has won two awards recognising its innovation in access control and operational technology security.

Drone Forge will launch its enterprise-grade DF Fleet 1 drone fleet in 2026, targeting the USD $90.7bn global drone market by 2030.

The Celonis Utilities Smart Billing app helps utilities save up to USD $4 million by optimising billing cycles, reducing errors, and boosting cash flow efficiency.

OpenADR Alliance, led by Rolf Bienert, accelerates energy management amid electrification shift, enabling smarter EV charging and dynamic pricing globally.

Safe Software unveils FME Data Virtualization and FME Realize, enhancing data integration and digital twin access for real-time decision-making on iOS devices.

Capgemini has teamed up with Google Cloud to develop innovative AI solutions designed to enhance customer experiences across multiple sectors.

The CyberCX Hack Report for 2025 reveals alarming cyber vulnerabilities, with 90% of severe findings linked to Application Security and Identity Management.

Pelion has unveiled Pelion Plans, a new managed IoT offering, as it aims for global growth and enhances its service reliability for enterprise clients.

NTT DATA has joined the SAP PartnerEdge programme as a managed service provider, enhancing its cloud solutions for clients worldwide.