Salesforce stories
Twilio launches embeddable Flex contact centre for apps
Last week
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uc
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data analytics
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digital transformation
Twilio unveils embeddable Flex contact centre tools for web apps, adding Salesforce voice support, enhanced reporting and new pricing.
TCS launches AI job training with Cincinnati & Salesforce
Last week
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edutech
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crm
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martech
TCS, University of Cincinnati and Salesforce launch three-month AI training scheme to fast-track graduates into paid roles and full-time work.
Leapwork launches AI-driven continuous validation platform
Last week
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virtualisation
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devops
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hybrid cloud
Leapwork unveils enterprise validation suite with new performance and AI testing tools as firms race to manage faster software releases.
iManage appoints Ryan Begin & David Zember to partner roles
Last week
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document management
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data analytics
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ecm
iManage strengthens its global partner push with two senior hires as the software group looks to widen ecosystem links and sharpen channel execution.
Minor Hotels unveils global AI platform with Google
This month
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uc
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data protection
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data analytics
Minor Hotels teams up with Google, Salesforce, OneTrust and Deloitte on an AI-led data platform to sharpen guest service across 640 properties.
Accordion buys A5 to deepen Salesforce consultancy
This month
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crm
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data analytics
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digital transformation
Accordion snaps up A5 to widen Salesforce, data and AI services for private equity clients across North America, EMEA and India.
Flip appoints Amy McDonnell and Lee Nadler to C-suite roles
This month
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digital transformation
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cx
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martech
Flip names Amy McDonnell Chief Customer Officer and Lee Nadler Chief Marketing Officer as the voice AI firm accelerates growth after a USD $20 million Series A.
Whatfix study warns AI adoption gap costs mid-sized firms
This month
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saas
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digital transformation
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martech
Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.
Salesforce adds Slackbot features to boost CRM work
This month
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crm
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digital transformation
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martech
Salesforce expands Slackbot with meeting notes, voice input and CRM updates, pitching the tool as a conversational hub for workplace apps.
S-Docs adds CAC & PIV signatures for federal agencies
Last month
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saas
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document management
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digital transformation
S-Docs has brought CAC and PIV identity checks into Salesforce signing workflows, aiming to cut paper-heavy delays for US federal agencies and contractors.
Zapier & Rillet launch finance workflow integration
Last month
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crm
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devops
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digital transformation
Zapier and Rillet join forces to link ERP and 8,000 apps, aiming to cut finance teams' manual work in closes, approvals and reconciliations.
CrowdStrike launches Charlotte AI AgentWorks ecosystem
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hyperscale
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cloud security
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martech
CrowdStrike unveils Charlotte AI AgentWorks ecosystem with Accenture, AWS and OpenAI to let security teams build custom agents without code.
HG Insights launches AI platform for revenue growth
Last month
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data analytics
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digital transformation
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martech
HG Insights unveils Revenue Growth Intelligence platform and agent builder, unifying sales and marketing data with embedded AI copilots.
Nudge Security adds AI agent discovery for workplace risk
Last month
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data protection
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digital transformation
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cloud security
Nudge Security has launched AI agent discovery to help firms spot risky employee-built agents, tighten access and curb shadow AI sprawl.
Anaplan launches AI planning tools & apps for business
Last month
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uc
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data analytics
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digital transformation
Anaplan unveils AI-driven planning tools and 12 apps to speed scenario modelling and embed governed automation across core business functions.
BeyondTrust warns of 467% rise in enterprise AI agents
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crm
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hyperscale
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pam
BeyondTrust warns a surge of unsupervised AI agents is creating a hidden “shadow workforce” with admin-level access inside enterprises.
Gainsight names new leadership team for growth push
Last month
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saas
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crm
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digital transformation
Gainsight names new finance, go-to-market and Marketing Chiefs as it gears up for AI-driven growth in customer success software.
CrowdStrike adds AI security tools & Microsoft SIEM link
Last month
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data protection
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endpoint protection
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siem
CrowdStrike beefs up Falcon with new AI security controls and links its Next-Gen SIEM to Microsoft Defender to tame sprawling AI estates.
Entro launches AI agent governance tool for enterprises
Last month
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data protection
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digital transformation
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cloud security
Entro launches AGA to map, monitor and control AI agents in enterprises, tackling shadow AI and non-human identity risks at scale.
Bonfy unveils ACS 2.0 to secure data for AI agents
Last month
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data protection
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siem
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encryption
Bonfy launches ACS 2.0, a cross-channel data security platform to monitor and control how AI agents access, process and share content.