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How Data Quality in Retail Powers Business Outcomes in 2026
Data Protection

How Data Quality in Retail Powers Business Outcomes in 2026

In 2026, retailers win not by owning more data, but by orchestrating trusted, real-time data that powers every decision and experience.

By Edmund Ng • 6 min read • Tue, 10th Feb 2026
Technology and the Shift in Managing 'Personalised Offers'
Data Analytics

Technology and the Shift in Managing 'Personalised Offers'

Retailers are racing from blunt discounts to AI-driven one-to-one offers, promising sharper margins and loyalty in APAC's crowded market.

By Jonathan Reeve • 7 min read • Mon, 9th Feb 2026
8x8 sees AI customer interactions surge across voice, chat
Unified Communications

8x8 sees AI customer interactions surge across voice, chat

8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.

By Shannon Williams • 5 min read • Thu, 5th Feb 2026
Celonis names Ewan Henderson North America GM for AI push
Manufacturing

Celonis names Ewan Henderson North America GM for AI push

Celonis hires veteran software leader Ewan Henderson as North America GM to tighten AI's link to day-to-day operations and measurable ROI.

By Sofiah Nichole Salivio • 4 min read • Thu, 5th Feb 2026
Lydian app brings crypto payments to Clover merchants
Crypto

Lydian app brings crypto payments to Clover merchants

Lydian app lets Clover merchants accept crypto from 300+ digital assets at checkout while still being settled in local fiat currency.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026
Xelix warns AP errors leak up to USD $53 billion a year
Manufacturing

Xelix warns AP errors leak up to USD $53 billion a year

Xelix research warns large UK and US firms lose up to USD $53 billion a year to accounts payable errors, duplicates, missed credits and fraud.

By Shannon Williams • 5 min read • Wed, 4th Feb 2026
Cognizant & Adobe deepen AI pact on content at scale
Digital Transformation

Cognizant & Adobe deepen AI pact on content at scale

Cognizant and Adobe are deepening their AI alliance to speed and govern large-scale content creation for heavily regulated global enterprises.

By Sofiah Nichole Salivio • 4 min read • Sat, 31st Jan 2026
SCALA & Optilogic partner on AI supply chain design
Software-as-a-Service

SCALA & Optilogic partner on AI supply chain design

SCALA partners with Optilogic to formalise use of its AI-driven Cosmic Frog platform for advanced supply chain network design and risk analysis.

By Sofiah Nichole Salivio • 3 min read • Fri, 30th Jan 2026
NTT DATA & AWS target agentic AI in Asia-Pacific deal
Unified Communications

NTT DATA & AWS target agentic AI in Asia-Pacific deal

NTT DATA strikes multi-year AWS deal to drive agentic AI and cloud modernisation for heavily regulated Asia-Pacific enterprises.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026

Stories from Other Regions

Retail stories

AI boom drives PC component shortages, price rises
Storage

AI boom drives PC component shortages, price rises

AI data centre investment is starving Europe's PC market of key components, driving sharp RAM and SSD price rises into 2026.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
ProGlove co founder Brunnbauer takes managing director role
Manufacturing

ProGlove co founder Brunnbauer takes managing director role

ProGlove co-founder Konstantin Brunnbauer becomes managing director as CEO Stefan Lampa steps down and shifts to an advisory role.

By Sofiah Nichole Salivio • 3 min read • Fri, 6th Feb 2026
Holiday refunds surge, squeezing global retail margins
Data Analytics

Holiday refunds surge, squeezing global retail margins

Holiday refunds jumped 18.1% in 2025, with each USD $1 million in refunds costing retailers about USD $1.3 million once overheads are included.

By Shannon Williams • 4 min read • Wed, 4th Feb 2026
Vertiv unveils PowerUPS 200 range for homes & SMEs
Gaming

Vertiv unveils PowerUPS 200 range for homes & SMEs

Vertiv launches compact PowerUPS 200 range in EMEA, aiming backup power at homes, gaming setups, retail tills and small office equipment.

By Sofiah Nichole Salivio • 3 min read • Tue, 3rd Feb 2026
NTT DATA & AWS expand global agentic AI cloud push
Unified Communications

NTT DATA & AWS expand global agentic AI cloud push

NTT DATA and AWS sign multi-year deal to speed enterprise cloud modernisation and move agentic AI systems from pilots to production at scale.

By Catherine Knowles • 4 min read • Fri, 30th Jan 2026
Logitech G offers 30-day refund on JB Hi-Fi mouse pre-orders
Gaming

Logitech G offers 30-day refund on JB Hi-Fi mouse pre-orders

Logitech G offers 30-day money-back guarantee on JB Hi-Fi pre-orders of its PRO X2 SUPERSTRIKE gaming mouse in Australia.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026
Unicommerce launches Shipway Cargo for B2B logistics
Software-as-a-Service

Unicommerce launches Shipway Cargo for B2B logistics

Unicommerce's Shipway launches Shipway Cargo, a SaaS platform for quick commerce and B2B logistics, targeting heavy and bulky shipments.

By Catherine Knowles • 3 min read • Fri, 30th Jan 2026
Shoppers return to stores for complex tech across Europe
Customer Experience

Shoppers return to stores for complex tech across Europe

Shoppers are heading back to tech stores across Europe as complex, big-ticket gadgets push buyers towards in-person advice and demos.

By Sofiah Nichole Salivio • 4 min read • Thu, 29th Jan 2026