Productivity stories - Page 16
Zoom unveils Virtual Agent 3.0 for complex CX tasks
Wed, 25th Feb 2026
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uc
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digital transformation
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cx
Zoom launches Virtual Agent 3.0 to automate complex, end-to-end customer journeys, promising higher first-contact resolution and transparency.
New Relic unveils agentic AI platform for SRE automation
Wed, 25th Feb 2026
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devops
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data analytics
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it automation
New Relic launches an agentic AI platform and SRE Agent to shift observability from reactive monitoring to automated incident resolution.
OEMs prioritise resilience, recovery & security in design
Wed, 25th Feb 2026
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robots
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iot security
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supply chain
Rockwell finds OEMs shifting focus from peak performance to resilience, recovery speed and built-in cybersecurity amid rising industrial volatility.
NTT DATA rolls out private 5G across 50 Cargill sites
Wed, 25th Feb 2026
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robots
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uc
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firewalls
NTT DATA has deployed private 5G across 50 Cargill plants, underpinning connected workers, robotics and edge AI in complex factories.
Hyland expands AI agents to boost enterprise workflows
Wed, 25th Feb 2026
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data protection
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hybrid cloud
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digital transformation
Hyland expands AI agents and content tools to accelerate workflow automation, tackle unstructured data and unify access across repositories.
General Magic raises USD $7.2m to speed insurance AI
Wed, 25th Feb 2026
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crm
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digital transformation
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cx
General Magic secures USD $7.2m to grow SMS-based AI agents that cut insurance quote times to minutes and slash inbound calls by 30%.
Marketers lag on AI tools amid data & trust concerns
Tue, 24th Feb 2026
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data protection
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digital transformation
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martech
Marketers are hesitant to embrace AI as data quality, security fears and skills gaps fuel a widening confidence and adoption divide.
Everpure rebrands from Pure Storage with 1touch deal
Tue, 24th Feb 2026
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storage
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data protection
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dr
Everpure debuts as Pure Storage's new name and moves deeper into AI-ready data management with a planned acquisition of 1touch.
Treasure Data unveils AI-powered command line tool
Tue, 24th Feb 2026
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devops
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data analytics
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digital transformation
Treasure Data launches Treasure Code, an AI-native command line that lets teams manage complex CDP operations and workflows in plain English.
Securing the future: Simplified management, Scalable growth, and built-in compliance for K-12
Mon, 23rd Feb 2026
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firewalls
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data protection
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encryption
SonicWall unveils unified tools to help overstretched K-12 IT teams simplify security, scale quickly and embed compliance by design.
Compression, redistribution and friction: Three ways AI is shifting lawyers from 'performers' to 'producers'
Mon, 23rd Feb 2026
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devops
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digital transformation
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rpa
AI is speeding legal work, shifting risk upward and forcing lawyers to move from hands-on performers to orchestrators of judgement and control.
Distributors gain clout in shaping cloud & AI sales
Fri, 20th Feb 2026
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robots
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firewalls
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hyperscale
Global distributors, steering USD $180 billion in tech sales, are recasting how cloud and AI reach customers via platforms and new partners.
WBA pushes common AI frameworks to modernise Wi-Fi
Fri, 20th Feb 2026
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uc
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network infrastructure
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digital transformation
Wireless Broadband Alliance urges common AI frameworks to tame rising Wi-Fi complexity and cut costs as networks become critical infrastructure.
Firms race to counter fast-evolving AI-driven fraud
Fri, 20th Feb 2026
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data analytics
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digital transformation
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fintech
Half of fraud chiefs say fast-changing, AI-powered scams are outpacing their defences, forcing a shift to real-time, adaptive protection.
Survey finds AI core to Wall Street research workflows
Fri, 20th Feb 2026
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data analytics
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digital transformation
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fintech
Wall Street analysts lean on AI for core research and big time savings, but trust, security and integration fears still slow wider rollout.
Why more SaaS vendors are embedding data quality into their core platforms
Fri, 20th Feb 2026
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crm
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data protection
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data analytics
SaaS vendors are baking real-time data quality checks into core products to cut waste, curb fraud, and turn cleaner data into trust.
Cargill deploys NTT DATA private 5G across 50 sites
Fri, 20th Feb 2026
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robots
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uc
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firewalls
Cargill rolls out NTT DATA private 5G at 50 global plants to boost automation, connect workers and support robotics and edge AI.
Evergreen accelerates MSP deals with UK B Corp buy
Fri, 20th Feb 2026
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digital transformation
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cx
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martech
Evergreen seals 47 deals in 2025 and snaps up its first UK B Corp MSP, Optimising IT, to deepen global managed services expansion.
DealerAssist unveils rapid SaaS platform for car dealers
Fri, 20th Feb 2026
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saas
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crm
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data analytics
DealerAssist launches rapid SaaS website platform for car dealers, promising live sites in a day with synced inventory and lead management.
Fleets test AI as ageing vehicles drive up costs
Fri, 20th Feb 2026
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cartech
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supply chain
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fleet management
Fleet operators cautiously trial AI to tame rising costs as ageing vehicles and maintenance bottlenecks drive up downtime and service spend.