eCommerceNews US - Technology news for digital commerce decision-makers

Productivity stories - Page 16

Zva 3.0

Zoom unveils Virtual Agent 3.0 for complex CX tasks

Wed, 25th Feb 2026
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digital transformation
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Zoom launches Virtual Agent 3.0 to automate complex, end-to-end customer journeys, promising higher first-contact resolution and transparency.
Ai observability it ops room wall screens engineers monitoring

New Relic unveils agentic AI platform for SRE automation

Wed, 25th Feb 2026
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devops
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data analytics
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it automation
New Relic launches an agentic AI platform and SRE Agent to shift observability from reactive monitoring to automated incident resolution.
Oems one

OEMs prioritise resilience, recovery & security in design

Wed, 25th Feb 2026
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robots
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iot security
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supply chain
Rockwell finds OEMs shifting focus from peak performance to resilience, recovery speed and built-in cybersecurity amid rising industrial volatility.
Modern us factory robotic arms workers 5g connected automation

NTT DATA rolls out private 5G across 50 Cargill sites

Wed, 25th Feb 2026
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robots
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NTT DATA has deployed private 5G across 50 Cargill plants, underpinning connected workers, robotics and edge AI in complex factories.
Ai agents automating enterprise workflows control room network hub

Hyland expands AI agents to boost enterprise workflows

Wed, 25th Feb 2026
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data protection
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hybrid cloud
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digital transformation
Hyland expands AI agents and content tools to accelerate workflow automation, tackle unstructured data and unify access across repositories.
Untitled design  81

General Magic raises USD $7.2m to speed insurance AI

Wed, 25th Feb 2026
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crm
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digital transformation
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cx
General Magic secures USD $7.2m to grow SMS-based AI agents that cut insurance quote times to minutes and slash inbound calls by 30%.
Marketing exec ai adoption contrast secure vs risky data scene

Marketers lag on AI tools amid data & trust concerns

Tue, 24th Feb 2026
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data protection
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digital transformation
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martech
Marketers are hesitant to embrace AI as data quality, security fears and skills gaps fuel a widening confidence and adoption divide.
Modern data center corridor interlocking cubes ai merger visual

Everpure rebrands from Pure Storage with 1touch deal

Tue, 24th Feb 2026
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storage
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data protection
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dr
Everpure debuts as Pure Storage's new name and moves deeper into AI-ready data management with a planned acquisition of 1touch.
Japanese software engineer night office ai automation data flows

Treasure Data unveils AI-powered command line tool

Tue, 24th Feb 2026
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data analytics
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digital transformation
Treasure Data launches Treasure Code, an AI-native command line that lets teams manage complex CDP operations and workflows in plain English.
Asif mujtaba

Securing the future: Simplified management, Scalable growth, and built-in compliance for K-12

Mon, 23rd Feb 2026
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firewalls
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data protection
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encryption
SonicWall unveils unified tools to help overstretched K-12 IT teams simplify security, scale quickly and embed compliance by design.
Jamie ng

Compression, redistribution and friction: Three ways AI is shifting lawyers from 'performers' to 'producers'

Mon, 23rd Feb 2026
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devops
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digital transformation
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rpa
AI is speeding legal work, shifting risk upward and forcing lawyers to move from hands-on performers to orchestrators of judgement and control.
Global it distribution network netherlands cloud ai business map

Distributors gain clout in shaping cloud & AI sales

Fri, 20th Feb 2026
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hyperscale
Global distributors, steering USD $180 billion in tech sales, are recasting how cloud and AI reach customers via platforms and new partners.
Modern wifi access point ai managed wireless network infra room

WBA pushes common AI frameworks to modernise Wi-Fi

Fri, 20th Feb 2026
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uc
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network infrastructure
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digital transformation
Wireless Broadband Alliance urges common AI frameworks to tame rising Wi-Fi complexity and cut costs as networks become critical infrastructure.
Fraud control center global map analysts tracking red alerts

Firms race to counter fast-evolving AI-driven fraud

Fri, 20th Feb 2026
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data analytics
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digital transformation
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fintech
Half of fraud chiefs say fast-changing, AI-powered scams are outpacing their defences, forcing a shift to real-time, adaptive protection.
Wall street analyst floor ai brain risk security charts

Survey finds AI core to Wall Street research workflows

Fri, 20th Feb 2026
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data analytics
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digital transformation
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fintech
Wall Street analysts lean on AI for core research and big time savings, but trust, security and integration fears still slow wider rollout.
Why more saas vendors are embedding data quality into their core platforms

Why more SaaS vendors are embedding data quality into their core platforms

Fri, 20th Feb 2026
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crm
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data protection
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data analytics
SaaS vendors are baking real-time data quality checks into core products to cut waste, curb fraud, and turn cleaner data into trust.
Cargill factory interior robots workers 5g enabled industrial iot

Cargill deploys NTT DATA private 5G across 50 sites

Fri, 20th Feb 2026
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robots
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uc
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firewalls
Cargill rolls out NTT DATA private 5G at 50 global plants to boost automation, connect workers and support robotics and edge AI.
Global it managed services network uk canada us australia map

Evergreen accelerates MSP deals with UK B Corp buy

Fri, 20th Feb 2026
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digital transformation
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cx
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martech
Evergreen seals 47 deals in 2025 and snaps up its first UK B Corp MSP, Optimising IT, to deepen global managed services expansion.
Modern car dealership office salesperson at computer vector scene

DealerAssist unveils rapid SaaS platform for car dealers

Fri, 20th Feb 2026
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saas
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crm
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data analytics
DealerAssist launches rapid SaaS website platform for car dealers, promising live sites in a day with synced inventory and lead management.
Ai fleet management dashboard over busy us logistics depot dusk

Fleets test AI as ageing vehicles drive up costs

Fri, 20th Feb 2026
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cartech
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supply chain
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fleet management
Fleet operators cautiously trial AI to tame rising costs as ageing vehicles and maintenance bottlenecks drive up downtime and service spend.