Online Communities Stories

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Online Communities stories

FIFA World Cup fever: How to build lasting fan loyalty with event tech

Disconnected ticketing and membership systems are leaving clubs and tournaments with patchy fan data, weakening loyalty and repeat attendance.

By Louis Rogers • 4 min read • This month

Personalisation

AI platforms split on beauty brand recommendations

Consumers may see very different beauty brand suggestions depending on which AI assistant they ask, a study has found.

By Joseph Gabriel Lagonsin • 4 min read • This month

Data Protection

W Social launches beta with EU leaders in Brussels

European institutions and top officials are testing a new social network, giving W Social early credibility as it seeks to build a trusted public forum.

By Sofiah Nichole Salivio • 4 min read • Last month

Digital Transformation

Tech reinvent as Hejaz teases 'Wahda' superapp launch

Weeks before a planned August debut, the app aims to entice more than 2 billion Muslims with chat, video and faith-based AI tools.

By Donovan Jackson • 4 min read • Last month

Software-as-a-Service

Stack Overflow launches beta product for AI coding agents

Developers using AI assistants may get a verified knowledge base to cut repeated errors, security flaws and duplicated debugging work.

By Sofiah Nichole Salivio • 4 min read • Last month

Software-as-a-Service

Gainsight launches agentic stack for customer retention

The update lets post-sales teams build and share AI workflows in Gainsight, as boards push harder for measurable gains in retention and expansion.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Digital Transformation

Gainsight launches Developer Studio & Skilljar tie-up

Customer support teams could gain more control as the new toolkit cuts developer queues and ties training into community hubs.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 27th May 2026

Digital Transformation

Babeltext launches AI creator marketplace Chat2Me.AI

The Sydney company is betting creators can monetise audience demand with paid AI personas across WhatsApp, SMS and web chat.

By Sofiah Nichole Salivio • 4 min read • Tue, 12th May 2026

Unified Communications

Weverse deploys Google Cloud AI for global fan support

Fans in 245 countries and regions can now get round-the-clock help on tickets and merchandise as Weverse automates support with Google Cloud AI.

By Mark Tarre • 4 min read • Thu, 7th May 2026

Digital Transformation

ICANN opens new domain ending applications for 2026

Brands, cities and communities now have until 12 August 2026 to seek their own web suffixes, as ICANN widens the application round to 27 scripts.

By Sofiah Nichole Salivio • 4 min read • Thu, 7th May 2026

Malware

Group-IB named a Leader in Gartner cyberthreat report

The ranking could boost Group-IB’s profile with security buyers as Gartner’s new category highlights tools that spot cybercrime before attacks escalate.

By Mark Tarre • 4 min read • Wed, 6th May 2026

Supply Chain

GitHub adds moderation tools for open source maintainers

Rising spam and AI-generated code are forcing open source maintainers to spend more time on reviews, trust decisions and repository clean-up.

By Sean Mitchell • 4 min read • Wed, 6th May 2026

Gaming

MOTHER.tech launches Degen AI app with invite access

Private-by-default channels replace the public feed, as the Brooklyn-based start-up seeks to monetise creator-made AI tools after USD $15 million raised.

By Sofiah Nichole Salivio • 3 min read • Wed, 6th May 2026