Managed Service Provider (MSP) Stories - Page 5

Global Stories

Managed Service Provider (MSP) stories

AI search shift forces SMBs to rethink online discovery

Local firms risk losing customers unless their online details, reviews and booking options are clear enough for AI tools to recommend them.

By Sofiah Nichole Salivio • 6 min read • Last month

Customer Experience

Airties names telecoms veterans to board & C-suite

Broadband operators could gain from new leadership as Airties adds Bell Canada and Cisco veterans to guide growth and partnerships.

By Mark Tarre • 4 min read • Last month

Data Protection

AI Appreciation Day exposes split over workplace risks

Businesses are being warned that rushed AI rollouts can waste spend and add risk unless teams define clear goals and checks first.

By Sofiah Nichole Salivio • 4 min read • Last month

Hybrid Cloud

Westcon-Comstor survey flags project delays from shortages

Project timelines are being stretched as 87% of channel partners move to counter hardware price swings and memory shortages, Westcon-Comstor found.

By Sofiah Nichole Salivio • 4 min read • Last month

Data Protection

Leaseweb & ITQ team up for VMware Cloud Foundation

European customers and service providers will gain a locally hosted VMware Cloud Foundation option as Leaseweb and ITQ expand their partnership.

By Sofiah Nichole Salivio • 4 min read • Last month

Digital Transformation

Framewerx launches Neuralwerx AI help desk for SMEs

Small and medium-sized businesses could see faster IT fixes, as 92% of tickets were resolved within 15 minutes on the new platform.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Software-as-a-Service

Delinea launches partner scheme to lift channel profits

Partners get tighter deal protections and AI training as Delinea seeks to ease margin pressure and disputes over renewals.

By Mark Tarre • 3 min read • Last month

Data Protection

Akamai joins WWT AI security model for NVIDIA systems

The tie-up gives enterprises a layered way to secure AI systems without sacrificing performance, as demand for larger workloads grows.

By Mark Tarre • 4 min read • Last month

Software-as-a-Service

AI reshapes work, safety & sales across Asia Pacific

Voice-first AI, stricter safety scrutiny and channel-led software models are reshaping how businesses in Asia Pacific work and manage risk.

By Mark Tarre • 5 min read • Last month

Software-as-a-Service

Devolutions & Telegraph Ventures back Mizo in AI push

The minority stake should help Mizo speed up AI ticket automation for managed service providers seeking to cut frontline support costs and delays.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Data centers

NVIDIA touts Blackwell's AI efficiency gains in racks

Energy and cooling limits are becoming the real bottleneck for AI operators, as NVIDIA says Blackwell racks can lift output within fixed power budgets.

By Sean Mitchell • 4 min read • Last month

Network Security

SonicWall urges focus on patch speed over CVE count

The real risk lies in unpatched flaws, as attackers increasingly exploit fixes already available but not yet installed.

By Mark Tarre • 3 min read • Last month

Malware

WatchGuard warns of shadow AI & weak security habits

Persistent gaps in basic cyber hygiene are leaving small businesses exposed, with most staff reusing passwords and many using unauthorised AI tools.

By Mark Tarre • 3 min read • Last month

Digital Transformation

Dicker Data launches CrowdStrike MSSP model in ANZ

Small and mid-market customers could get simpler access to CrowdStrike's Falcon platform as Dicker Data adds monthly billing and support for partners.

By Joseph Gabriel Lagonsin • 3 min read • Last month