Managed Service Provider (MSP) stories
Operational complexity is slowing AI rollouts for managed service providers, even as most invest in automation to meet compliance demands.
Inbox failures are leaving as much as 20% of email ROI at risk, as senders struggle to measure returns and improve deliverability.
Boards in regulated sectors now have firmer assurance after Abacus secured CREST approval for penetration testing, renewed annually.
Most technology leaders are still finding their feet as companies race to deploy AI despite skills gaps, data problems and compliance pressure.
More than 90 per cent of large-company executives now see outsourced support as vital to scaling agentic AI, a KPMG survey found.
MSPs and MSSPs are getting sales tools to turn rising cyber demand into recurring revenue, as many still struggle to package services.
The move could help enterprises and AI cloud operators manage containers, GPUs and data with one model as demand for edge and agentic AI grows.
Most new customers in Asia Pacific and Japan already arrive via partners, underscoring Akamai’s shift to indirect sales as Fiona Zhang takes over the channel role.
The update gives providers a way to run shared cloud infrastructure for many customers while easing costly migrations away from VMware.
The cloud and managed services provider is sharpening its push into the US and wider markets as it adds senior commercial firepower.
MSPs can now add 24/7 threat monitoring and incident response without building their own security operations centre, as Acronis goes global.
Managed service providers could get faster ransomware recovery and less manual triage as N-able widens integrations with Zensec and Atomatik.
Delinea is aiming to widen partner-led sales as customers increasingly buy identity security through resellers, service providers and advisers.
Merchants will gain a single connection to open banking payments and fraud checks as the two fintechs combine routing data and bank identity tools.
The app’s 3 million users will see no immediate changes as ownership shifts to Bolt Group, with the deal due to complete by June.
Critical infrastructure and cloud operators face harder-to-detect attacks as criminals turn routers, VPN gateways and IoT kit into proxies.
European broadband operators are being targeted with tools meant to cut deployment costs, reduce truck rolls and simplify mixed-vendor network management.
Direct access to Interac e-Transfer gives Neo Financial more control over payment features as the network opens to non-bank providers.
The badge could help the cloud unit win larger customers seeking tighter cost control, automation and security across AWS estates.
Singapore SMEs can now buy managed email protection as phishing attacks rose 49% in 2024, with AI-generated lures increasingly involved.