Knowledge Management Stories - Page 14

Global Stories

Knowledge Management stories

Phoenix47 launches Fusion47 AI agent for IT support

IT teams could cut repair times as Phoenix47's new agent mines past incidents and internal documents to guide engineers live.

By Sofiah Nichole Salivio • 3 min read • Tue, 12th May 2026

Data Analytics

JAGGAER launches AI assistant for procurement teams

Support tickets could fall as JAGGAER embeds a multilingual AI assistant into procurement workflows to answer policy and supplier questions.

By Sofiah Nichole Salivio • 4 min read • Tue, 12th May 2026

Digital Transformation

Docusign launches AI tools for in-house legal teams

Legal teams could cut contract delays as Docusign folds AI assistants and agents into its agreement platform with new software links.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 12th May 2026

Digital Transformation

Atlassian widens AI push with Teamwork Graph & Rovo

Broader access to work data could make AI agents more useful inside large firms, as Atlassian opens up its Teamwork Graph and Rovo tools.

By Mark Tarre • 4 min read • Mon, 11th May 2026

Data Analytics

DataIQ names top 10 North America data & AI leaders

DataIQ says six women feature in its North America top 10 for 2026 as data and AI chiefs shift from analytics to business decisions.

By Sean Mitchell • 5 min read • Mon, 11th May 2026

Digital Transformation

Tekst raises EUR €11.5 million to automate workflows

The funding will help businesses cut manual back-office work as Tekst expands software that maps workflows from emails, documents and system actions.

By Mark Tarre • 4 min read • Mon, 11th May 2026

Data Protection

K&L Gates names partner to lead global AI strategy

K&L Gates puts practising partner Jake Bernstein in charge of its global AI drive as the firm expands governance and tool rollout.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 11th May 2026

Software-as-a-Service

Glean & Gainsight integrate customer signals into AI

Customer-facing teams can now see health, risk and sentiment signals in one place as the integration goes generally available inside Glean.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 9th May 2026

Data Analytics

Bloomfire unveils guide to enterprise intelligence systems

Fragmented knowledge and search systems are leaving many firms with AI tools they distrust, despite rising budgets and heavy spending.

By Sofiah Nichole Salivio • 4 min read • Sat, 9th May 2026

Data Protection

L Suite launches Lloyd AI for in-house legal teams

The tool aims to help General Counsels weigh deals, outside counsel and policy risks using peers’ experience, not just case law.

By Sean Mitchell • 4 min read • Sat, 9th May 2026

DevOps

Atlassian opens Teamwork Graph to third-party AI tools

Customers can now plug external AI agents into Atlassian’s workplace data layer, with permissions kept intact across more than 150 billion connections.

By Mark Tarre • 4 min read • Sat, 9th May 2026

Software-as-a-Service

SNP & Structify launch Oros Data venture for M&A files

Unstructured files that can sway deal value will be targeted by a new AI joint venture aimed at speeding M&A reviews and protecting sensitive records.

By Sofiah Nichole Salivio • 4 min read • Fri, 8th May 2026

Storage

Teradata launches autonomous AI and data management platform

The new system aims to cut infrastructure friction for firms shifting AI from pilots to always-on agents across cloud and on-premises setups.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 8th May 2026

Marketing Technologies

Salsify launches SalsifyIQ an intelligence layer commerce

The new layer is meant to help brands and retailers keep product data aligned as AI-led shopping and retailer requirements become more complex.

By Sofiah Nichole Salivio • 4 min read • Fri, 8th May 2026

Digital Transformation

Adobe launches productivity agent for Acrobat AI plans

Acrobat users can now turn PDFs into chat-based summaries and shareable experiences, as Adobe expands AI tools across business workflows.

By Sean Mitchell • 3 min read • Thu, 7th May 2026

Data Protection

Is your data ready for AI? 5 steps before deploying an agent

Poor data can make AI agents scale errors at speed, leaving customer-facing systems unreliable and potentially non-compliant.

By Bobby Joseph • 6 min read • Thu, 7th May 2026

Software-as-a-Service

Origin partners ServiceNow to embed benefits answers

Employees will be able to get benefits answers in ServiceNow without raising HR tickets, as the integration targets routine enquiries that bog down teams.

By Sean Mitchell • 4 min read • Wed, 6th May 2026