IT support stories - Page 4
Harnessing Automation and AI to Transform IT and Business Management
Thu, 13th Mar 2025
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ai
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microsoft
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opinion
Automation and AI are revolutionising IT management, enabling professionals to escape mundane tasks and boost productivity, paving the way for greater innovation.
From AI to automation: How Pulseway redefines IT remote monitoring and management
Fri, 28th Feb 2025
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rpa
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edr
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ai
Pulseway has made significant strides in IT remote monitoring, launching innovative features like enhanced mobile device management and AI-powered tools to optimise operations.
Monday's AI service platform launches for all users
Thu, 13th Feb 2025
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cx
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martech
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service management
monday.com has launched its AI-driven enterprise service management platform, monday service, now available for all users after a successful beta phase.
TeamViewer & Google Meet unite for seamless IT support
Wed, 5th Feb 2025
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uc
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google
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video conferencing
TeamViewer has integrated its remote support capabilities with Google Meet, allowing users to troubleshoot issues directly during meetings without extra installations.
Specsavers to save big by switching support to Spinnaker
Tue, 28th Jan 2025
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martech
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supply chain
Specsavers is set to save a significant amount over the next three years by switching support services from Oracle to Spinnaker, enhancing customer experience.