IT services stories - Page 2
Customer Science names first Chief Operating Officer
This month
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digital transformation
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cx
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martech
Customer Science appoints James Johnstone to its new Chief Operating Officer role as it accelerates UK and US expansion after rapid Australian growth.
Cynomi launches AI agents for MSP cybersecurity work
This month
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saas
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socs
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partner programmes
Cynomi adds AI Insights and co-worker Agents to its platform as it aims to automate MSP security workflows, reduce staff pressure and drive account growth.
Ascendion named HFS market leader in agentic services
This month
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devops
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digital transformation
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apm
Ascendion wins HFS market leader nod as agentic AI wins gains in legacy modernisation, testing and enterprise delivery.
Kyndryl launches AI Digital Twin for the workplace
This month
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data analytics
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hcm
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it automation
Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.
Governance & compliance block MSP AI adoption, report says
This month
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data protection
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dr
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digital transformation
Governance and compliance are stalling MSP AI rollouts, with AvePoint and Omdia finding operational strain is widening the gap between investment and delivery.
Abacus wins CREST approval for penetration testing
This month
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firewalls
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data protection
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devops
Abacus secures CREST accreditation for penetration testing, bolstering its pitch to regulated sectors as demand rises for verified cyber security assurance.
KPMG says executives see managed services as key to AI
This month
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digital transformation
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partner programmes
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risk & compliance
Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.
Cynomi launches GTM academy for MSP cybersecurity sales
This month
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partner programmes
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cybersecurity
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it services
Cynomi unveils practical go-to-market academy to help managed service providers package, price and sell cybersecurity services more effectively.
Creative ITC hires Lewis Pinner as Chief Revenue Officer
This month
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storage
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hybrid cloud
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digital transformation
Creative ITC appoints veteran industry executive Lewis Pinner as Chief Revenue Officer to drive overseas expansion and deepen customer growth.
Acronis launches global MDR service for MSPs world
This month
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data protection
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dr
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ransomware
Acronis rolls out globally available managed detection and response for MSPs, bundling 24/7 monitoring, incident response and recovery tools.
Celerity acquires Ranger4 in automation & AI push
This month
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data protection
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hybrid cloud
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data analytics
Celerity adds IBM automation specialist Ranger4 as BGF-backed group deepens AI and cost-efficiency offer across hybrid IT.
Tech Mahindra & ParkourSC expand AI supply chain deal
This month
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data analytics
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digital transformation
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iot
Tech Mahindra and ParkourSC deepen AI supply chain tie-up to target pharma and cold chain customers across global markets.
OutSystems launches agentic systems engineering for AI
This month
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digital transformation
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martech
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cdp
OutSystems unveils Agentic Systems Engineering to bring governed AI development, shared context and enterprise controls to complex software estates.
CrowdStrike & HCLTech launch continuous threat service
This month
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data protection
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hybrid cloud
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digital transformation
CrowdStrike and HCLTech deepen cybersecurity tie-up with a service to spot, prioritise and fix threats across cloud, identity and endpoints.
GTIA opens ChannelCon 2026 registration in San Diego
Last month
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digital transformation
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cx
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martech
GTIA expands ChannelCon 2026 with AI awards, Ron Howard keynote and early-bird perks for IT service providers in San Diego.
Cork Cyber launches AI tool to catch MSP blind spots
Last month
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dr
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mfa
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socs
Cork Cyber adds AI-powered asset analysis to help MSPs spot security gaps, zombie records and wasted licences across crowded tool stacks.
Rocketlane raises USD $60m to expand AI services platform
Last month
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saas
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devops
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digital transformation
Rocketlane secures USD $60m Series C to accelerate global rollout of Nitro, its AI-driven professional services execution platform.
Tata Communications launches resilient data centre service
Last month
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dr
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network infrastructure
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hybrid cloud
Tata Communications has unveiled a self-healing global data centre connectivity platform, promising 99.99% uptime and up to 30% cost savings.
Abacus adopts single brand after Medicus IT merger
Last month
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data protection
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fintech
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advanced persistent threat protection
Abacus unveils a single global brand after its merger with Medicus IT, uniting financial and healthcare cybersecurity under one banner.
Cork Cyber unveils AI engine for MSP asset oversight
Last month
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dr
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endpoint protection
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mfa
Cork Cyber unveils an AI-driven asset analysis engine for MSPs, tackling zombie assets, coverage gaps and licence waste across client estates.