eCommerceNews US - Technology news for digital commerce decision-makers

IT Department stories - Page 2

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Parloa study finds big firms make customer contact hard

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Parloa study finds many global firms bury support details, while most chatbots fail to solve issues and phone menus remain frustrating.
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Redgate survey says hybrid cloud is now long-term reality

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Redgate survey finds 43% of firms view hybrid cloud as permanent, with security worries and stalled database moves making migration harder than planned.
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Agentic era and the UI transition

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digital transformation
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Agentic commerce is forcing firms to rethink websites, as AI agents bypass ads and clicks for API-driven transactions.
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Google Cloud launches Gemini Enterprise Agent Platform

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Google Cloud folds Vertex AI into Gemini Enterprise Agent Platform, adding governance and production tools as firms race to deploy secure AI agents.
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AutoZone completes Google Cloud migration, eyes AI

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AutoZone finishes Google Cloud shift and turns to Gemini Enterprise as retailer targets AI for monitoring, development and productivity.
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Hetzner launches EX131 server with Intel Xeon 6731P

2 days ago
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storage
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virtualisation
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data protection
Hetzner rolls out EX131 dedicated server line with Intel Xeon Gold 6731P, Gen5 NVMe drives and pricing from EUR €560.70 a month.
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CIS launches AI security guides for models & agents

2 days ago
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digital transformation
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application security
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physical security
CIS, Astrix and Cequence publish AI security guides for large language models, autonomous agents and MCP environments.
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SUSE launches AI Factory with NVIDIA for enterprise control

2 days ago
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virtualisation
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SUSE and NVIDIA unveil an enterprise AI stack aimed at regulated sectors, offering on-premise control, governance and sovereignty for production use.
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Keepit survey finds gap in AI disaster recovery plans

2 days ago
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data protection
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cloud security
Keepit survey finds organisations overconfident about AI disaster recovery, with just 32% testing plans monthly and many lacking clear governance.
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Wasabi secures USD $250 million credit facility from Bain

2 days ago
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saas
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storage
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hybrid cloud
Wasabi lands USD $250 million Bain-led credit line to fund cloud storage expansion, AI-ready infrastructure and overseas growth.
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Extreme says Platform ONE cuts network costs by 32%

3 days ago
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Extreme says adoption of Platform ONE is growing as customers across aviation, healthcare and education report sharper efficiency gains and lower running costs.
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GitLab expands AWS integration for agentic AI workflows

3 days ago
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GitLab lets AWS customers run Duo Agent Platform inference through Amazon Bedrock, keeping AI workflows inside existing cloud controls and spending commitments.
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Fortinet wins Google Cloud 2026 Partner award for security

3 days ago
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firewalls
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hybrid cloud
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digital transformation
Fortinet wins Google Cloud 2026 Partner award for workload security as FortiCNAPP strengthens its cloud workload protection pitch.
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Schneider Electric & Deloitte launch AI industrial tie-up

3 days ago
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manufacturing
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hyperscale
Schneider Electric and Deloitte team up to help manufacturers, infrastructure and data centre groups merge IT and OT with AI-driven automation.
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MacDrive 12 adds encrypted APFS support for Windows

3 days ago
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storage
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encryption
MacDrive 12 brings encrypted APFS read and write support to Windows, easing cross-platform file access for mixed Mac and PC teams.
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Unknown AI agents plague 82% of enterprises, survey finds

3 days ago
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digital transformation
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cloud security
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physical security
Survey finds most enterprises are struggling to control AI agents, with hidden systems, data exposure and weak decommissioning processes raising risk.
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Exclusive: Grafana Lab's Jen Villa on targeting the AI observability gap

3 days ago
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data protection
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Grafana Labs unveils new AI observability and CLI tools as enterprises grapple with monitoring and controlling production AI systems at GrafanaCON 2026.
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Hyland launches AI tools for finance, SAP & education

3 days ago
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edutech
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document management
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digital transformation
Hyland embeds AI into finance, SAP and student workflows as it upgrades Content Innovation Cloud for regulated enterprise processes.
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Spinnaker Support names Castello & Smith to leadership

3 days ago
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virtualisation
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digital transformation
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it automation
Spinnaker Support appoints Pete Castello as Chief Revenue Officer and Belle Smith as Vice President of Global Marketing amid growing demand.
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AI makes IT jobs more demanding, SolarWinds study finds

3 days ago
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digital transformation
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risk & compliance
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AI is adding review, trust and governance burdens to stretched IT teams, with SolarWinds finding most professionals say it has made their work more demanding.