Facebook Messenger stories
8x8 wins Gold for Engage at New York design awards
Last week
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saas
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uc
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digital transformation
8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.
Cox Business launches AI contact centre with RingCentral
This month
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crm
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uc
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digital transformation
Cox Business rolls out RingCentral-based AI contact centre offering with virtual agents, omnichannel tools and CRM links for businesses of all sizes.
AI romance scams surge on UK dating apps, says study
Sat, 14th Feb 2026
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malware
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endpoint protection
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phishing
AI-driven romance scams are rife on UK dating apps, with one in five users meeting fake profiles and 11% losing money, new research warns.
McAfee adds QR scans & smarter tools to fight scams
Thu, 29th Jan 2026
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phishing
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advanced persistent threat protection
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physical security
McAfee boosts its Scam Detector with instant QR checks and smarter message scanning to counter a surge in personal, AI-powered frauds.
Why multilingual messaging is becoming essential for shopify's global future
Wed, 26th Nov 2025
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cx
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martech
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commerce systems
Shopify merchants face a new challenge: real-time multilingual messaging to support global shoppers beyond translated storefronts, boosting trust and sales.
Msg1 lets creators earn from direct chats in 195 languages
Sat, 22nd Nov 2025
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wechat
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social media
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whatsapp
Msg1 lets creators earn by charging for direct chats with fans in 195 languages, using real-time translation across popular messaging apps worldwide.
Babeltext bridges language gaps for Shopify's global merchants
Sat, 22nd Nov 2025
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data analytics
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cx
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martech
Babeltext enables Shopify merchants to communicate in 195 languages via AI-powered messaging, easing global sales and boosting customer confidence.
Facebook, WhatsApp & TikTok most invasive, Discord safest
Thu, 2nd Oct 2025
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data protection
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data privacy
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ai
Research finds Facebook, WhatsApp, and TikTok most privacy-invasive, while Discord tops the list for safeguarding user data and resisting AI training use.
ChatSa unveils AI Magic for instant cross-platform chatbots
Thu, 24th Jul 2025
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crm
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genai
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ai
ChatSa launches AI Magic, enabling users to swiftly create and deploy cross-platform AI chatbots with a single text prompt, in under two minutes.
Exclusive: Babeltext aims to break language barriers in global messaging
Wed, 12th Feb 2025
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martech
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commerce systems
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wechat
Babeltext launches an AI-driven messaging platform aimed at breaking language barriers, enabling real-time communication in 195 languages for global users.