eCommerceNews US - Technology news for digital commerce decision-makers

Enterprise Automation stories - Page 5

Illustration call center representatives computers floating ai icons customer experience automation

NiCE & AWS deepen AI partnership to power CX automation

Thu, 19th Jun 2025
#
uc
#
digital transformation
#
hyperscale
NiCE expands its AI partnership with AWS to enhance CXone Mpower, bringing advanced AI-powered automation to customer experience workflows at enterprise scale.
Stylized interlocking cloud icons circuit patterns connected glowing line secure data sharing ai automation

NiCE & Snowflake partner to boost secure AI-driven data sharing

Tue, 17th Jun 2025
#
uc
#
data analytics
#
digital transformation
NiCE teams up with Snowflake to enable secure, AI-driven sharing and automation of customer data, enhancing efficiency and personalisation across enterprises.
Friendly humanoid robot smiling customer interacting computer automated processes

Talkdesk unveils CXA platform for autonomous AI customer journeys

Thu, 12th Jun 2025
#
crm
#
uc
#
digital transformation
Talkdesk launches CXA platform using autonomous AI agents to streamline and personalise customer journeys, aiming to transform CX across industries.
Robotic arms assembling gears cogs automated business processes global enterprise

UiPath & HCLTech partner to advance agentic automation globally

Mon, 9th Jun 2025
#
martech
#
supply chain
#
cdp
UiPath has teamed up with HCLTech to deliver AI-driven agentic automation solutions, boosting efficiency and agility for enterprises worldwide.
Modern digital illustration intelligent software agent futuristic enterprise it environment

Dynatrace unveils agentic AI to boost enterprise automation

Fri, 6th Jun 2025
#
data analytics
#
digital transformation
#
genai
Dynatrace launches agentic AI in its platform to help enterprises predict system issues, enhance security, and automate operations with greater autonomy.
Digital network enterprise workflow automation low code integration efficiency

Vasion embeds SnapLogic platform to boost enterprise automation

Wed, 4th Jun 2025
#
digital transformation
#
rpa
#
lcnc
Vasion has embedded SnapLogic's platform into its Automation Platform to boost enterprise workflow automation and unify systems via a low-code interface.
Abstract digital illustration ai agents glowing nodes flowing network modern enterprise environment seamless automation orchestration customer journeys

Pegasystems unveils fabric to unify enterprise AI automation

Tue, 3rd Jun 2025
#
digital transformation
#
rpa
#
ai
Pegasystems launches Pega Agentic Process Fabric to unify AI agents and automate customer journeys seamlessly across enterprises by 2025 Q3.
Techday f 1c2572132da9f7e36b18

Manhattan unveils Agentic AI to transform supply chain tasks

Thu, 22nd May 2025
#
digital transformation
#
supply chain
#
api
Manhattan Associates launches Agentic AI and Agent Foundry to revolutionise supply chain operations with autonomous agents and customisable digital solutions.
Techday f 0674a413f10d0c709ff3

UiPath unveils integration to orchestrate Microsoft Copilot agents

Tue, 20th May 2025
#
saas
#
uc
#
digital transformation
UiPath now enables developers to orchestrate Microsoft Copilot Studio agents alongside UiPath and third-party agents via its Maestro platform for enhanced enterprise automation.
Techday f bbd1e278782bfc056087

Cathay boosts efficiency with expanded automation & AI tools

Fri, 16th May 2025
#
digital transformation
#
cx
#
martech
Cathay Airways boosts operations with UiPath AI, deploying 160+ bots across 20 departments to enhance efficiency and customer experience post-pandemic.
Techday f 6366e515816bbe94ea7f

NTT DATA unveils Smart AI Agent Ecosystem for business growth

Fri, 16th May 2025
#
private cloud
#
digital transformation
#
hyperscale
NTT DATA launches Smart AI Agent Ecosystem to boost business transformation with intelligent automation and industry-specific AI solutions worldwide.
Techday f b7ea1a05325f935877e2

NICE & AWS join forces to deliver AI-powered customer service

Wed, 14th May 2025
#
saas
#
uc
#
digital transformation
NICE and AWS have teamed up to offer NICE's CXone Mpower AI on AWS Marketplace, enhancing AI-driven customer service with unified, scalable cloud solutions.
Network

Appian unveils platform update with agentic AI & data fabric

Wed, 30th Apr 2025
#
document management
#
digital transformation
#
ecm
Appian unveils new AI capabilities and data fabric enhancements to help organisations build scalable, intelligent process applications with improved automation and search.
Rondy

Exclusive: How Oracle's AI agents are driving a new era of enterprise automation

Mon, 28th Apr 2025
#
saas
#
digital transformation
#
rpa
Oracle's AI agents are revolutionising enterprise automation, delivering significant efficiency gains and cost reductions, particularly for finance teams.
Techday f 72624fbda4c98ca31f43

Infor launches Velocity Suite to speed up business workflows

Thu, 17th Apr 2025
#
digital transformation
#
rpa
#
genai
Infor unveils Velocity Suite, a toolset using AI and automation to streamline business workflows and boost efficiency for diverse industries globally.
Techday f fd9713c761f92c514c29

Infor unveils Velocity Suite to boost agility & innovation

Fri, 11th Apr 2025
#
rpa
#
genai
#
ai
Infor has launched its Velocity Suite to enhance process innovation, promising businesses greater agility and improved productivity through advanced technologies.
Techday 51077d19680d77cc803a

UiPath launches AI-powered Test Cloud to enhance testing

Tue, 1st Apr 2025
#
uc
#
devops
#
digital transformation
UiPath has launched Test Cloud, an AI-driven tool aimed at improving tester productivity and streamlining software quality assurance processes.
Techday f 2620164a52e36734bf6d

UiPath unveils AI-enhanced Test Cloud to boost productivity

Wed, 26th Mar 2025
#
devops
#
data analytics
#
apm
UiPath has launched Test Cloud, an AI-powered software testing service, promising to significantly enhance tester productivity and cut costs.