eCommerceNews US - Technology news for digital commerce decision-makers
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Direct to consumer (D2C) Stories

American Stories

Direct to consumer (D2C) stories

Creators spread affiliate traffic across multiple shops
eCommerce

Creators spread affiliate traffic across multiple shops

Most creators now send affiliate traffic to several shops, weakening brands' control over where sales leads are sent and tracked.

By Sofiah Nichole Salivio • 4 min read • Last month

Global Stories

Direct to consumer (D2C) stories

Boody adopts NetSuite to streamline global operations
Digital Transformation

Boody adopts NetSuite to streamline global operations

The retailer says the new platform cut manual checks and held up through Black Friday, easing strain as sales surged across five markets.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Amazon Ads names L'Oréal Paris sponsor of Prime Video's Elle
eCommerce

Amazon Ads names L'Oréal Paris sponsor of Prime Video's Elle

Streaming ads are being tied more closely to sales as Amazon links Prime Video's Elle to shoppable campaigns for L'Oréal Paris and Swisse.

By Sean Mitchell • 4 min read • Last month
Klaviyo adds social marketing tool to consumer CRM platform
Customer Relationship Management

Klaviyo adds social marketing tool to consumer CRM platform

Brands can now capture social engagement as customer data, as Klaviyo's new tool helps turn followers into consented contacts across channels.

By Regine Laguilles • 4 min read • Last month
Hostinger launches eCommerce tool for small sellers
Software-as-a-Service

Hostinger launches eCommerce tool for small sellers

Small merchants can now sell across websites, social media and messaging apps from one dashboard as online discovery shifts to AI and social channels.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Stories from Other Regions

Direct to consumer (D2C) stories

Are Media names Levine as Director of Technology and Product
Digital Transformation

Are Media names Levine as Director of Technology and Product

The publisher is stepping up its digital push as Bruce Levine takes charge of technology and product to speed new audience services.

By Mark Tarre • 3 min read • Last month
Hisense launches open-ear HiClips earbuds in Australia
Wearables

Hisense launches open-ear HiClips earbuds in Australia

The move widens Hisense's Australian consumer electronics push beyond TVs and appliances, as open-ear audio gains traction with commuters and runners.

By Mark Tarre • 3 min read • Last month
Ecommpay playbook targets failed subscription payments
Software-as-a-Service

Ecommpay playbook targets failed subscription payments

Failed recurring charges are costing subscription firms an average 9% of revenue, prompting a push to recover payments before customers quit.

By Sofiah Nichole Salivio • 4 min read • Last month
StreamShop launches 1064nm home laser for Australians
Health Technologies

StreamShop launches 1064nm home laser for Australians

It gives Australians home access to a wavelength previously limited to clinic visits, as demand grows for deeper-penetrating recovery devices.

By Sofiah Nichole Salivio • 4 min read • Last month
How Linen House rebuilt a 33-year-old wholesale brand for a channel-everything market
Digital Transformation

How Linen House rebuilt a 33-year-old wholesale brand for a channel-everything market

A decade-old cloud ERP move let Linen House shift from wholesale to direct sales, with more than half its revenue now coming consumer-facing.

By Annexa • 4 min read • Last month
Retailers lag on core system integration, survey finds
Customer Relationship Management

Retailers lag on core system integration, survey finds

Fragmented systems are squeezing margins and slowing decisions for most direct-to-consumer brands, according to a survey of retail leaders.

By Sean Mitchell • 4 min read • Last month
Amazfit launches Australian online store with new wearables
Wearables

Amazfit launches Australian online store with new wearables

Australian shoppers can now buy Amazfit wearables directly, as the brand targets a crowded market with lower-priced health and training tools.

By Sean Mitchell • 5 min read • Last month
Diamond says in-house fulfilment can cost brands GBP £5m
Customer Experience

Diamond says in-house fulfilment can cost brands GBP £5m

Growing eCommerce brands could face GBP £5.3 million in five-year fulfilment bills if they run their own warehouse, Diamond says.

By Karen Joy Bacudo • 5 min read • Last month
The Candy Garage doubles sales after logistics shift
Digital Transformation

The Candy Garage doubles sales after logistics shift

Outsourced fulfilment has freed the Lincoln confectionery firm to scale up, with daily collections replacing weekly dispatches and turnover climbing.

By Karen Joy Bacudo • 5 min read • Mon, 29th Jun 2026
3PL appoints Ryan Walker as Head of Customer Experience
Digital Transformation

3PL appoints Ryan Walker as Head of Customer Experience

The new role signals 3PL's push to improve service and align staff, systems and technology as competition in fulfilment intensifies.

By Sofiah Nichole Salivio • 4 min read • Thu, 25th Jun 2026
New Zealand Rugby launches All Blacks fan platform
Digital Transformation

New Zealand Rugby launches All Blacks fan platform

Fans can now follow live scores, video and team news in one place as New Zealand Rugby deepens its direct-to-fan strategy.

By Sofiah Nichole Salivio • 3 min read • Mon, 22nd Jun 2026
Venture Forge appoints Kenwright as Chief Commercial Officer
eCommerce

Venture Forge appoints Kenwright as Chief Commercial Officer

The 21-person Amazon agency is beefing up ahead of Prime Day as it seeks to win more client brands and widen its market reach.

By Sofiah Nichole Salivio • 3 min read • Sat, 20th Jun 2026