Digital Experience (DX) stories
Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.
Zayo Group revolutionises the fibre network industry in Europe with the launch of 'Waves on Demand', enabling customers to activate bandwidth within five working days, significantly less than the industry standard of over 30 days.
Cybersecurity provider, Radware, expands its security services portfolio with the launch of Load Balancer as a Service and an enhanced Cloud Network Analytics Service.
Over half of Australians may switch brands due to subpar digital experiences, an insight highlighted in the 2024 Publicis Sapient Digital Commerce Survey.
New research from CMS provider, Hygraph, reveals that the inefficiency of current Content Management Systems hinders 84% of firms from fully exploiting content and data, according to the 'Future of Content' report.
News Corp Australia pens a notable multi-year deal with technology platform Outbrain to enhance content discovery and revenue optimisation on its digital properties.
A surge in searches for voice assistant tricks by 304% sparks TikTok tech savants from FatJoe to reveal top hacks - enhancing user experiences.
In light of soaring expectations for digital experiences, brands need to significantly improve their applications to win over the discerning and demanding 'Application Generation', warns a new study from Cisco.
Integrating these trends into your digital CX this year is a strategic imperative to future-proof your brand and ensure success in the months ahead.
Radware, a renowned cybersecurity and application delivery provider, has secured a multimillion-pound deal to expand its partnership with a leading global telecom company.
Persistent Systems signs multi-year strategic collaboration with Amazon Web Services to expedite innovation in generative AI solutions.
Zscaler unveils Business Insights for SaaS usage and office utilisation, targeting cost reduction, enhanced productivity, and increased security.
New Endava report indicates that APAC businesses believe 66% of their digital transformation efforts last year were wasted.
Boomi's technology revitalises membership experiences for Chartered Accountants Australia and New Zealand, enhancing personalisation.
Verint has formed a strategic partnership with Zoom, combining their customer experience automation solutions.
From a rural New Zealand childhood to CIO of the Year, one woman bursts through tech's glass ceiling, attributing her success to self-belief and refusing to let her gender define her abilities.
Thai EV service platform EVme teams up with Salesforce to ramp up personalised customer experiences, aiming to expand its vehicle fleet to 2,000 by 2024.
Vocus will become the first operator to deploy Ciena's cutting-edge WaveLogic 6 Extreme (WL6e) technology, enhancing network capacity and energy efficiency amid increasing bandwidth requirements.
A third of UK knowledge workers resent forced return to offices citing 'productivity paranoia' and poor digital experiences adding an extra 3.1 work weeks annually, reveals Scalable Software study.
Prospa, the Australian lender, launches New Zealand's first SME lending app to aid efficient cash flow management.