eCommerceNews US - Technology news for digital commerce decision-makers

Customer Loyalty stories - Page 7

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Loop & Global-e partner to simplify global returns

Thu, 13th Feb 2025
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Loop has teamed up with Global-e to streamline cross-border returns for Shopify brands, aiming to boost international operations and enhance customer trust.
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Nextiva survey reveals CX's growing importance for revenue

Fri, 31st Jan 2025
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A recent survey reveals a pivotal shift in customer experience's significance, with 96% of CX leaders reporting corporate recognition as a revenue driver.
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Contact centres in 2025: Balancing AI with human empathy

Thu, 14th Nov 2024
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The contact centre industry is poised for transformation in 2025, with a predicted rise in demand for human interaction as consumer preferences shift.
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BMO partners with Dynatrace to upscale digital banking capabilities

Thu, 15th Feb 2024
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BMO joins forces with tech firm Dynatrace to bolster their digital banking facilities, leading to efficient problem-solving and enhanced customer experiences.
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UK businesses set for growth in 2024, according to report

Wed, 31st Jan 2024
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UK businesses are projected to see significant growth in 2024, amidst the post-pandemic landscape, suggests Square's Future of Commerce report.
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Antavo and Concord partnership to enhance digital customer experiences

Mon, 23rd Oct 2023
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Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.
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All systems go as ANOTHER kiwi tech firm issues IPO...

Fri, 4th Jul 2014
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New Zealand's Vista Group is set to raise NZD $40 million through an IPO, aiming to bolster its cinema software market dominance and fuel global expansion.