Customer Loyalty stories - Page 7
Loop & Global-e partner to simplify global returns
Thu, 13th Feb 2025
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cx
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martech
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commerce systems
Loop has teamed up with Global-e to streamline cross-border returns for Shopify brands, aiming to boost international operations and enhance customer trust.
Nextiva survey reveals CX's growing importance for revenue
Fri, 31st Jan 2025
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cx
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martech
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ai
A recent survey reveals a pivotal shift in customer experience's significance, with 96% of CX leaders reporting corporate recognition as a revenue driver.
Contact centres in 2025: Balancing AI with human empathy
Thu, 14th Nov 2024
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uc
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cx
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martech
The contact centre industry is poised for transformation in 2025, with a predicted rise in demand for human interaction as consumer preferences shift.
BMO partners with Dynatrace to upscale digital banking capabilities
Thu, 15th Feb 2024
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fintech
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cx
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martech
BMO joins forces with tech firm Dynatrace to bolster their digital banking facilities, leading to efficient problem-solving and enhanced customer experiences.
UK businesses set for growth in 2024, according to report
Wed, 31st Jan 2024
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cx
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martech
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supply chain
UK businesses are projected to see significant growth in 2024, amidst the post-pandemic landscape, suggests Square's Future of Commerce report.
Antavo and Concord partnership to enhance digital customer experiences
Mon, 23rd Oct 2023
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cx
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martech
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commerce systems
Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.
All systems go as ANOTHER kiwi tech firm issues IPO...
Fri, 4th Jul 2014
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data analytics
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cx
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martech
New Zealand's Vista Group is set to raise NZD $40 million through an IPO, aiming to bolster its cinema software market dominance and fuel global expansion.