Customer data stories
From DSPM to data protection: Closing the last mile on sensitive data in the era of AI
Yesterday
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storage
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data protection
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cloud security
AI-era data security needs more than DSPM visibility, as firms must track how sensitive information moves and enforce controls in real time.
Minor Hotels unveils global AI platform with Google
Yesterday
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data protection
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data analytics
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digital transformation
Minor Hotels teams up with Google, Salesforce, OneTrust and Deloitte on an AI-led data platform to sharpen guest service across 640 properties.
5 eCommerce trends set to define 2026
Yesterday
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digital transformation
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cx
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martech
Ecommerce in 2026: AI shoppers, social sales and returns pressure push retailers to rethink data, compliance and cross-border growth.
Accordion buys A5 to deepen Salesforce consultancy
3 days ago
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crm
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data analytics
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digital transformation
Accordion snaps up A5 to widen Salesforce, data and AI services for private equity clients across North America, EMEA and India.
Commvault adds structured data controls for AI risk
4 days ago
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data protection
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dr
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hybrid cloud
Commvault adds structured database controls to Commvault Cloud after Satori deal, aiming to curb AI-era exposure across live and backup data.
Paysecure and Yaspa partner to link open banking platforms
Last week
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data analytics
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fintech
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cx
Paysecure and Yaspa team up to add open banking, fraud controls and account-to-account payments to merchants' checkout flows.
Agentic AI raises new cybersecurity and privacy risks
Last week
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data protection
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digital transformation
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martech
Norton Rose Fulbright warns that AI agents could intensify privacy and security challenges for Asian companies as data moves across systems and borders.
Progress adds AI search & personalisation to Sitefinity
Last week
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cx
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martech
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risk & compliance
Progress Software adds AI search, personalisation and conversational tools to Sitefinity as enterprises seek more governed digital experiences.
OutSystems launches agentic systems engineering for AI
Last week
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digital transformation
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martech
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cdp
OutSystems unveils Agentic Systems Engineering to bring governed AI development, shared context and enterprise controls to complex software estates.
5 mobile-first strategies to ensure contact data quality
Last week
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digital transformation
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cx
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martech
Retailers warned that mobile checkout typos, duplicate profiles and recycled numbers are draining sales unless data is checked in real time.
SAP to acquire Reltio to boost enterprise data, AI ops
Last week
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saas
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paas
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data analytics
SAP will fold Reltio's master data management tools into Business Data Cloud, strengthening its bid to unify enterprise records for AI across mixed systems.
Xero signs Claude deal for small business finance tools
Last month
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data protection
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data analytics
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digital transformation
Xero to embed Anthropic's Claude across accounting tools as JAX gains automation for cash flow, invoices and scenario analysis.
Custom Travel Solutions launches RouteStack for AI bookings
Last month
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digital transformation
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fintech
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martech
Custom Travel Solutions opens RouteStack, giving AI assistants live hotel inventory and a direct path to bookings as it eyes wider travel categories.
Klaviyo unveils AI Composer for marketing campaigns
Last month
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digital transformation
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cx
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martech
Klaviyo has launched Composer, an AI tool that drafts data-driven marketing campaigns from plain-language prompts, now in private beta.
Storeganise launches AI connector for self-storage data
Last month
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saas
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data analytics
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digital transformation
Storeganise unveils an AI Connector linking self-storage systems to tools like ChatGPT, letting operators query live data in plain English.
Broot.ai adds Vonage voice APIs for in-app CRM calling
Last month
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saas
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crm
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uc
Broot.ai has embedded Vonage voice APIs into its CRM, enabling one-click in-app calling, local numbers and unified activity tracking for teams.
Coralogix & Skyflow team up on secure observability
Last month
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data protection
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devops
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fintech
Coralogix and Skyflow partner to tokenise sensitive log data, balancing observability, privacy and AI-ready telemetry for global firms.
BloodHound expands identity attack path mapping reach
Last month
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data protection
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encryption
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pam
SpecterOps broadens BloodHound Enterprise to map identity attack paths across Okta, GitHub and Jamf-managed Macs in hybrid environments.
Informatica deepens Microsoft Fabric tie-up in Switzerland
Last month
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data protection
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hybrid cloud
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data analytics
Informatica adds Microsoft Fabric Open Mirroring support and opens a Swiss Azure delivery hub to boost governed data for AI and analytics.
Qualtrics unveils AI tools to fix customer issues fast
Last month
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uc
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data analytics
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digital transformation
Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.