Customer Analytics stories
Alkami launches Engage to boost digital banking adoption
Yesterday
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digital transformation
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fintech
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cx
Alkami rolls out Engage platform to help banks and credit unions track customer behaviour, improve onboarding and lift digital banking usage.
5 mobile-first strategies to ensure contact data quality
This month
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digital transformation
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cx
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martech
Retailers warned that mobile checkout typos, duplicate profiles and recycled numbers are draining sales unless data is checked in real time.
Clear Mountain Bank adopts Alkami digital platform
Last month
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data analytics
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digital transformation
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fintech
Clear Mountain Bank rolls out Alkami's digital platform to modernise services, add data-led marketing and rival larger lenders' tech.
Bedrock expands ArgusAI for AI agent risk oversight
Last month
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data protection
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hyperscale
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cloud security
Bedrock expands ArgusAI to map AI agents, MCP servers and Snowflake Cortex access, promising unified oversight of enterprise AI risk.
ThoughtSpot unveils Spotter Semantics AI-native layer
Last month
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data analytics
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martech
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physical security
ThoughtSpot debuts Spotter Semantics, an AI-native semantic layer to give analytics agents consistent, governed answers to data questions.
Infobip unveils AgentOS to power AI-first customer service
Fri, 27th Feb 2026
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uc
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data analytics
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digital transformation
Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.
Gain Theory has been named Leader in Forrester Wave report
Thu, 29th Jan 2026
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data analytics
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cx
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martech
Gain Theory named a Leader in Forrester's latest Marketing Measurement and Optimization Services Wave, topping the Strategy category.
AI data matching: boosting accuracy & cutting costs
Sat, 24th Jan 2026
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data analytics
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digital transformation
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cx
As data grows messy and massive, AI-powered matching promises sharper insight, lower long-run costs and an edge over rigid rule-based tools.
Integral Ad Science hires Melissa Furze to lead AI push
Wed, 7th Jan 2026
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data protection
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data analytics
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digital transformation
Integral Ad Science taps former LinkedIn leader Melissa Furze as Head of Data Science to steer an AI-first strategy in ad verification.
US banks dominate AI patents as Europe falls behind
Thu, 11th Dec 2025
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data protection
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mfa
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fintech
US banks tighten grip on AI patents in finance, with a small North American elite racing ahead as European rivals fall further behind.
NEXCOM unveils advanced AI & edge hardware for industry sectors
Mon, 27th Oct 2025
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robots
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smart cities
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digital signage
NEXCOM unveils advanced AI and edge computing hardware for smart retail, agriculture, robotics, and industrial sectors at Embedded World North America 2025.
Yaspa raises USD $12 million for US expansion & Atlanta launch
Fri, 4th Jul 2025
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fintech
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ai
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investment
London fintech Yaspa raises USD $12 million led by Discerning Capital to expand into the US with a new base in Atlanta, targeting regulated gambling payments.
AnswerRocket boosts AI offerings with Cognitive Spark acquisition
Wed, 23rd Apr 2025
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data analytics
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data science
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ai security
AnswerRocket has acquired Cognitive Spark to enhance AI-driven data science solutions, enabling faster, enterprise-wide insights using agentic artificial intelligence.