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25 ways to build and retain trust with your clients
Customer Experience

25 ways to build and retain trust with your clients

Unveiling 25 practical strategies to cement trust with clients, businesses are beginning to understand that word-of-mouth recommendations, underpinned by trust, outperform traditional advertising efforts fivefold.

By Nicola Stewart • 13 min read • Wed, 20th Mar 2024
IWD 2024: Psychological safety - Inspiring empowerment and inclusion for women in tech
Leadership

IWD 2024: Psychological safety - Inspiring empowerment and inclusion for women in tech

In celebration of IWD 2024, ThoughtWorks shares insights on the vital role of psychological safety in empowering women and bolstering inclusion within the technology sector.

By Manpreet Kaur • 4 min read • Thu, 7th Mar 2024
How empowering your credit control team could lead to profitable growth in 2024
Marketing Technologies

How empowering your credit control team could lead to profitable growth in 2024

Empowering credit control teams with automation technology and a proactive involvement in strategy could fuel profitable growth for businesses in 2024, despite a gloomy economic outlook.

By Rosie Cairnes • 4 min read • Thu, 25th Jan 2024
AI and sustainability amongst key fintech trends for 2024
Crypto

AI and sustainability amongst key fintech trends for 2024

Lanistar Chief Executive Officer, Jeremy Baber, spotlights AI, Gen Z adoption, and sustainability as 2024's major fintech trends.

By Shannon Williams • 3 min read • Wed, 20th Dec 2023

Stories from Other Regions

Credit stories

UK credit card balances hit record high as payment rates decline
Financial institutions

UK credit card balances hit record high as payment rates decline

UK credit card balances hit a record GBP £1,915 in August 2025 as payment rates decline and financial stress grows among cardholders, reports FICO.

By Jed Nykolle Harme • 4 min read • Wed, 15th Oct 2025
UK consumers & SMBs seek smarter, flexible payment solutions
Crypto

UK consumers & SMBs seek smarter, flexible payment solutions

UK consumers and SMBs increasingly seek flexible, AI-powered payment solutions that offer personalised convenience and support cash flow amid funding challenges.

By Shannon Williams • 4 min read • Wed, 17th Sep 2025
UK credit card balances rise as payment rates decrease in June
Buy Now Pay Later

UK credit card balances rise as payment rates decrease in June

UK credit card balances climbed to an average GBP £1,885 in June as spending rose 4.6%, while payment rates fell, signalling financial strain for many households.

By Sean Mitchell • 3 min read • Thu, 4th Sep 2025
Advance.CBP unveils new Makati office & plans for credit access
Fintech

Advance.CBP unveils new Makati office & plans for credit access

ADVANCE.CBP opens new office in Makati, unveiling advanced credit scoring solutions to boost financial inclusion across the Philippines.

By Catherine Knowles • 3 min read • Fri, 30th May 2025
Grapple to acquire Spenda portfolio, boosting SME finance
Small Business

Grapple to acquire Spenda portfolio, boosting SME finance

Grapple plans to acquire Spenda's invoice finance portfolio, aiming to enhance its presence in the booming Australian SME market.

By Catherine Knowles • 3 min read • Wed, 26th Feb 2025
Yonder & Griffin innovate credit with new top-up feature
Fintech

Yonder & Griffin innovate credit with new top-up feature

Yonder partners with Griffin to launch Top-ups, allowing users to increase their credit limits and improve payment processes for enhanced financial flexibility.

By Kaleah Salmon • 2 min read • Thu, 20th Feb 2025
Loopit gains traction with flexible car subscriptions
Economics

Loopit gains traction with flexible car subscriptions

The car subscription model is rising in Australia, offering consumers alternatives to traditional loans amid inflation and economic uncertainty.

By Catherine Knowles • 2 min read • Sun, 5th Jan 2025
Alternative lending gains popularity among New Zealand SMEs
Commerce Commission

Alternative lending gains popularity among New Zealand SMEs

A Prospa survey reveals many New Zealand SMEs view summer as vital, with 43% expecting better conditions despite economic challenges ahead.

By Kaleah Salmon • 3 min read • Thu, 5th Dec 2024
Vanquis Bank adopts SAS Viya on Azure for better analytics
Data Analytics

Vanquis Bank adopts SAS Viya on Azure for better analytics

Vanquis Bank is enhancing its digital strategy by adopting SAS Viya on Microsoft Azure, aiming to improve risk management and compliance efforts.

By Catherine Knowles • 3 min read • Fri, 15th Nov 2024
Marqeta partners with Klarna & Affirm for BNPL marketplace
Crypto

Marqeta partners with Klarna & Affirm for BNPL marketplace

Marqeta, in partnership with Klarna and Affirm, has launched Marqeta Flex, a new BNPL marketplace enhancing consumer access to tailored credit options.

By Catherine Knowles • 3 min read • Thu, 31st Oct 2024
WeMoney & Google Cloud partner to launch AI credit assistant
EduTech

WeMoney & Google Cloud partner to launch AI credit assistant

WeMoney partners with Google Cloud to launch WeMo, an AI-powered credit health assistant. This tool aims to educate Australians about their credit scores.

By Catherine Knowles • 3 min read • Thu, 26th Sep 2024
Australian risk leaders see rising credit stress: Experian report
Risk & Compliance

Australian risk leaders see rising credit stress: Experian report

Experian's Risk Radar report shows Australian borrowers facing mixed challenges, with car and personal loans under intense stress, and mortgage delinquencies rising by 40%.

By Shannon Williams • 3 min read • Thu, 26th Sep 2024
AND Solutions & AEON Thana Sinsap partner on loan processing
Digital Transformation

AND Solutions & AEON Thana Sinsap partner on loan processing

AND Solutions partners with AEON Thana Sinsap to streamline small loan applications in Thailand with advanced credit scoring and document processing software.

By Catherine Knowles • 3 min read • Fri, 23rd Aug 2024