Cloud Platform-as-a-Service (CPaaS) stories
Sinch named top vendor for RCS messaging in global ROCCO report
Thu, 22nd May 2025
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cx
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martech
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ai
Sinch is named a Tier 1 vendor in ROCCO's 2024 RCS Messaging Market Impact Report, praised by operators in 64 countries for technical strength and reliability.
Twilio teams with Microsoft to drive enterprise conversational AI
Thu, 15th May 2025
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saas
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digital transformation
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cx
Twilio partners with Microsoft in a multi-year deal to boost enterprise conversational AI, enhancing customer engagement through advanced AI and Azure integration.
Sinch partners with OneReach.ai to boost global AI comms
Sat, 10th May 2025
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crm
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uc
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digital transformation
Sinch partners with OneReach.ai to launch AI-powered agentic experiences, enhancing global customer communication across messaging, voice, and email channels.
8x8 unveils new AI tools, RCS messaging & digital wallet pay
Mon, 5th May 2025
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saas
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uc
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cx
8x8 enhances its Customer Experience platform with AI tools, RCS messaging, and digital wallet payments for improved, personalised user interactions.
Sinch named leader in Omdia CPaaS report for innovation & AI
Thu, 1st May 2025
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cx
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martech
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ai
Sinch is named a Leader in Omdia's CPaaS 2025 report, scoring highly in innovation and go-to-market strategy with strong global customer engagement.