Business Transformation stories
Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.
OFX appoints former PayPal Australia marketer Liz Lord as chief marketing officer to spearhead its shift beyond cross-border payments.
Oracle has woven new agentic AI tools into its core database and Fusion apps, promising secure, real-time automation on live enterprise data.
Major UK and US professional services firms are shelving AI projects as skill shortages bite, exposing a gap between tech spend and staff readiness.
Oracle opens a Sydney AI hub to train, test and fast‑track cloud and AI projects for customers across Australia and Oceania.
Persistent hires Hari Abhyankar as EVP and global head of private equity, sharpening its push into investor and professional services markets.
B2B marketers are racing to balance AI agents and rule-based automations to personalise at scale without losing the human touch.
Rotterdam's Van Weelde Shipping selects Unit4 ERPx to modernise finance and operations while consolidating its enterprise systems.
GPT-5.4 leads new AI benchmark on real-world accounting tasks, but its 77.3% score leaves firms facing stubborn reliability gaps.
ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.
LivTech names new marketing and revenue chiefs to spearhead its next growth phase in healthcare tech for long-term and in-home care.
Boards face mounting pressure to prove AI and automation improve service, resilience and compliance as Manchester Tech Week opens in Manchester Central.
Gartner tells CFOs to stop chasing a single AI ROI formula and instead manage varied AI projects as a balanced, actively reviewed portfolio.
True Protein adopts Oracle NetSuite to replace spreadsheets, cutting month-end close to three days and centralising operations for growth.
Schneider Electric has elevated Sumati Sahgal to lead secure power and data centres in Greater India amid surging digital infrastructure demand.
Poor data is stalling AI in finance, with nearly 9 in 10 firms hit by delays and hidden errors causing mounting, often severe, losses.
Most UK companies now use AI, but a major survey finds small and mid-sized firms report little impact on headcount or job roles so far.
Sydney's House of Complexity launches three-pronged venture to bring complex systems thinking into organisational design and practice.
Irish bosses are warier of AI risks than peers in the UK, Germany and France, with cybersecurity and job fears driving cautious adoption.
AI tops CX investment plans, but few brands yet deploy proactive, predictive tools across channels, leaving omnichannel ambitions stalled.