Automation stories

Dropbox brings file access, workplace search and scheduling into ChatGPT with new apps for customers, including Dash and Reclaim AI.

CaptivateIQ survey finds 91% of firms changed incentive strategy in the past year as AI, budget pressure and wider plan use speed up redesigns.

Mastercard and Lobster.cash to let OpenClaw users authorise AI agents to spend on existing cards, backed by Verifiable Intent.

Slash lands USD $100 million Series C at USD $1.4 billion valuation as Ribbit backs its rapid expansion into broader business finance.

Emerson deepens its cybersecurity push with OPSWAT, adding OT patch management to the Ovation platform as utilities face rising attack pressure.

Equinix adds AI-driven network controls as enterprises race to scale distributed workloads.

Exclaimer plugs Workday HR records into email signatures and video meeting branding, cutting manual updates and reducing out-of-date staff details.

Cork Cyber boosts Cork Vantage for MSPs with automated mapping, cutting manual work and improving asset accuracy across client, device and inbox records.

Twilio unveils embeddable Flex contact centre tools for web apps, adding Salesforce voice support, enhanced reporting and new pricing.

Molex uses Celonis to overhaul supply chains, lifting purchase order confirmations to 90% and boosting invoice and warehouse performance.

Rue Gilt Groupe brings Riskified identity scoring into Zendesk as retailers race to stop refund abuse without slowing customer service.

Umbraco adds AI skills to guide backoffice development, giving agents direct access to current docs, code and examples for safer customisation.

Unit4's Scanmarket wins top spot in Info-Tech's Strategic Sourcing Data Quadrant for a second year as new customers boost source-to-contract momentum.

Colt trims ERP switchover downtime to 6.5 hours as cloud overhaul unifies systems across 40 countries and supports sustainability goals.

VQ Communications' latest Conference Manager release adds operator-led conferencing controls, faster failover and automation for regulated sectors.

Thoro rolls out CoreFlex modular autonomy stack using Orbbec 3D cameras to help OEMs deploy one system across multiple industrial vehicles.

Forrester says the next wave of AI will reach robotics, transport and commerce, with agentic tools, security and trust set to pay off first.

Lightrun report finds 43% of AI-generated code still needs manual debugging in production, with SRE and DevOps leaders citing major visibility gaps.

Master data is becoming a strategic tool as firms juggle tariffs, sustainability demands and supply chain compliance in a fast-changing trade landscape.

Primitive unveils bank-grade AI agent operating system with MX tie-up as banks seek tighter oversight, while Fin Capital and Pelion back launch.