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Grafana adds AI agent tools & observability updates
DevOps

Grafana adds AI agent tools & observability updates

Teams can now monitor AI agents and let them flag anomalies, diagnose issues and draft fixes as Grafana expands its cloud tools.

By Joseph Gabriel Lagonsin • 4 min read • Today
Eltropy launches verified texting for banks & credit unions
Risk & Compliance

Eltropy launches verified texting for banks & credit unions

Verified profiles and richer message formats could help banks and credit unions curb impersonation scams as RCS reaches more US phones.

By Karen Joy Bacudo • 3 min read • Last week

Global Stories

Analyst report stories

NiCE named Gartner CCaaS leader as AI revenue jumps
Digital Transformation

NiCE named Gartner CCaaS leader as AI revenue jumps

AI annual recurring revenue climbed to USD $362 million in the second quarter, as NiCE won a top Gartner ranking in cloud contact centre software.

By Joseph Gabriel Lagonsin • 3 min read • Today
Vertice launches procure-to-pay platform with AI tools
Artificial Intelligence

Vertice launches procure-to-pay platform with AI tools

The new system aims to curb value leakage after contracts are signed by linking requests, invoices and payments in one finance workflow.

By Karen Joy Bacudo • 3 min read • Today
Bizzdesign named Gartner leader for 19th straight year
Digital Transformation

Bizzdesign named Gartner leader for 19th straight year

The ranking bolsters Bizzdesign's pitch to buyers seeking tighter oversight of AI governance and transformation planning across complex organisations.

By Mara Sugue • 3 min read • Yesterday
Broadridge holds third in IDC FinTech Rankings again
Digital Transformation

Broadridge holds third in IDC FinTech Rankings again

Financial institutions' spending on core systems has kept Broadridge in third place in IDC's FinTech rankings for a fourth straight year.

By Karen Joy Bacudo • 3 min read • Yesterday
What Is Shadow AI and What Does It Mean for Your Organisation?
Malware

What Is Shadow AI and What Does It Mean for Your Organisation?

Gartner says 69% of organisations suspect staff are using banned AI tools, raising the risk of security or compliance incidents by 2030.

By Nish Sudhakaran • 7 min read • Yesterday
Hack The Box launches AI range for enterprise security teams
Security Operations Centres

Hack The Box launches AI range for enterprise security teams

Security leaders are being given a way to judge whether AI agents and staff can handle cyber tasks safely as adoption speeds up.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
The Hidden Cost of Supply Chain Complexity
Supply Chain

The Hidden Cost of Supply Chain Complexity

Hidden inefficiencies are forcing firms to spend more time reconciling data, and to absorb higher transport and inventory costs across supply chains.

By Daniel Kohut • 5 min read • 3 days ago
InfrOS launches tool to tune cloud AI infrastructure
Hybrid Cloud

InfrOS launches tool to tune cloud AI infrastructure

Businesses are being pushed to rework cloud estates faster, as InfrOS says AI-optimised infrastructure spending will climb 96% to USD $42 billion in 2026.

By Mara Sugue • 3 min read • Last week
Fortinet: The AI challenge is visibility and control, not permission
Network Security

Fortinet: The AI challenge is visibility and control, not permission

Shadow AI is driving higher breach and compliance risks, with exposed firms incurring around $670,000 more in data-breach costs.

By Donovan Jackson • 5 min read • Last week
Fastly named Leader in IDC MarketScape WAAP assessment
Cloud Security

Fastly named Leader in IDC MarketScape WAAP assessment

The recognition may help Fastly win business as firms seek to curb bot traffic, API abuse and fragmented defences across online services.

By Joseph Gabriel Lagonsin • 4 min read • Last week
AI pricing puts software firms under margin pressure
Software-as-a-Service

AI pricing puts software firms under margin pressure

Margins are already being squeezed as 41% of software vendors say AI delivery costs are eroding profits and customers resist unpredictable bills.

By Karen Joy Bacudo • 5 min read • Last week
Omnissa launches AI tools as endpoint use surges 1,000%
IT Automation

Omnissa launches AI tools as endpoint use surges 1,000%

Three-quarters of AI assistant use was unsanctioned, underscoring why enterprises are turning to tighter controls as adoption jumps nearly 1,000% year on year.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Analyst report stories

AI agents are changing the manager's job. Accountability hasn't caught up
Risk & Compliance

AI agents are changing the manager's job. Accountability hasn't caught up

Australian organisations are deploying autonomous AI agents faster than they are building the controls to govern them, Deloitte found.

By Glen Maguire • 6 min read • 2 days ago
Sovereignty by design: Building New Zealand's digital resilience
Disaster Recovery

Sovereignty by design: Building New Zealand's digital resilience

A mix of local and global systems could shield New Zealand services from cyberattacks and natural hazards while preserving control over critical data.

By Lewis Mills • 6 min read • Last week
LogicMonitor unveils AI operating model for IT operations
IT Automation

LogicMonitor unveils AI operating model for IT operations

Enterprises could cut alert overload and speed incident response as LogicMonitor adds governed AI investigation across its monitoring tools.

By Joseph Gabriel Lagonsin • 4 min read • Last week