eCommerceNews US - Technology news for digital commerce decision-makers
United States

American Express Stories - Page 2

American Stories

American Express stories

Agentic AI foundation names David Nalley as Board Chair
Hyperscale

Agentic AI foundation names David Nalley as Board Chair

Agentic AI Foundation taps AWS executive David Nalley as board chair while expanding to 146 members to push standards for agent-based AI.

By Sofiah Nichole Salivio • 4 min read • Thu, 26th Feb 2026

Global Stories

American Express stories

Mastercard enlists Schmeichel to back Click to Pay
Surveillance

Mastercard enlists Schmeichel to back Click to Pay

Mastercard taps Peter Schmeichel to front a UK push for tokenised Click to Pay checkouts, aiming to end manual card entry by 2030.

By Mark Tarre • 3 min read • Wed, 11th Feb 2026
LoungePair partners Vietnam Airlines & Auckland Airport
Customer Experience

LoungePair partners Vietnam Airlines & Auckland Airport

LoungePair links with Vietnam Airlines' Lotusmiles and Auckland Airport's Strata Lounge, expanding its on-demand lounge access network.

By Mark Tarre • 4 min read • Mon, 2nd Feb 2026
SMEs step up AI adoption as US pulls ahead of the UK
Digital Transformation

SMEs step up AI adoption as US pulls ahead of the UK

SMEs prioritise AI and face-to-face meetings, but US firms outpace UK peers on dedicated staff and appetite for external AI advice.

By Sofiah Nichole Salivio • 4 min read • Thu, 29th Jan 2026
Google unveils open UCP standard for AI-driven shopping
Customer Experience

Google unveils open UCP standard for AI-driven shopping

Google has launched an open Universal Commerce Protocol to standardise AI shopping flows across search, apps, merchants and payments.

By Mark Tarre • 4 min read • Tue, 20th Jan 2026
Google unveils AI shopping protocol & brand agents
Customer Experience

Google unveils AI shopping protocol & brand agents

Google launches a Universal Commerce Protocol and Business Agent tools as it bets on AI agents to drive the next era of online shopping.

By Mark Tarre • 3 min read • Thu, 15th Jan 2026
Flex raises USD $60 million to expand fintech for business owners
Fintech

Flex raises USD $60 million to expand fintech for business owners

Fintech platform Flex raises USD $60 million to expand its AI-driven banking and personal finance services for middle-market business owners.

By Melania Watson • 3 min read • Fri, 5th Dec 2025
Pulse Advertising appoints Maximillian Adagio as Senior Director Growth
Google

Pulse Advertising appoints Maximillian Adagio as Senior Director Growth

Pulse Advertising names Maximillian Adagio as Senior Director, Growth to expand its US client base in a rapidly evolving digital marketing landscape.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025
ŌURA doubles revenue to USD $500 million as Oura Ring sales surge
Amazon

ŌURA doubles revenue to USD $500 million as Oura Ring sales surge

ŌURA's Oura Ring sales surpass 5.5 million, doubling revenue to USD $500 million in 2024 with plans to reach USD $1 billion by 2025.

By Melvin Hipolito • 3 min read • Tue, 23rd Sep 2025
Carrie Parker named Chief Marketing Officer at Medallia
Software-as-a-Service

Carrie Parker named Chief Marketing Officer at Medallia

Medallia has appointed Carrie Parker as its new Chief Marketing Officer, bringing over 25 years of experience from major firms including Cision and American Express.

By Melvin Hipolito • 2 min read • Tue, 25th Mar 2025
SAP Concur boosts AI to revolutionise travel management
Digital Transformation

SAP Concur boosts AI to revolutionise travel management

SAP Concur has unveiled innovative AI-driven enhancements for travel and expense management, including Joule integration and a partnership with American Express.

By Sean Mitchell • 3 min read • Wed, 19th Mar 2025
Freshworks reports 22% rise in Q4 revenue to USD $194.6m
Firewalls

Freshworks reports 22% rise in Q4 revenue to USD $194.6m

Freshworks has unveiled impressive Q4 results, with revenues reaching USD $194.6 million, marking a 22% increase year-on-year and signalling robust growth.

By Shannon Williams • 3 min read • Thu, 13th Feb 2025
Pegasystems launches AI-enhanced solution for bank disputes
Generative AI

Pegasystems launches AI-enhanced solution for bank disputes

Pegasystems has launched enhanced generative AI and automation tools in Pega Smart Dispute to help banks manage rising payment dispute volumes efficiently.

By Melania Watson • 3 min read • Thu, 12th Dec 2024

Stories from Other Regions

American Express stories

Google launches open protocol to power AI shopping
Digital Transformation

Google launches open protocol to power AI shopping

Google launches Universal Commerce Protocol to link AI shopping agents, retailers and payments in a new 'agentic commerce' push.

By Mark Tarre • 4 min read • Thu, 15th Jan 2026
Becky Lim appointed Chief Sales Officer at Plaza Premium Group
Customer Experience

Becky Lim appointed Chief Sales Officer at Plaza Premium Group

Becky Lim has been appointed Chief Sales Officer at Plaza Premium Group, tasked with leading global sales and driving growth across its airport hospitality services.

By Melvin Hipolito • 3 min read • Wed, 22nd Oct 2025
PayPal launches Complete Payments to boost Singapore trade
Fintech

PayPal launches Complete Payments to boost Singapore trade

PayPal launches Complete Payments in Singapore, enabling businesses to accept payments from 200+ markets with rapid settlement and multi-currency support.

By Sean Mitchell • 4 min read • Thu, 15th May 2025
BioCatch appoints Andreas Dombret to aid global expansion
Hyperscale

BioCatch appoints Andreas Dombret to aid global expansion

BioCatch appoints Andreas Dombret as senior advisor to boost global growth and fight financial crime with innovative technology.

By Jed Nykolle Harme • 3 min read • Thu, 15th May 2025