eCommerceNews US - Technology news for digital commerce decision-makers
United States

AI Adoption Stories - Page 153

American Stories

AI Adoption stories

Cloud Security Alliance & Northeastern launch AI safety course
Cloud Security

Cloud Security Alliance & Northeastern launch AI safety course

The Cloud Security Alliance and Northeastern University have launched a new certification programme to equip professionals with AI safety and ethics skills.

By Kaleah Salmon • 3 min read • Fri, 2nd May 2025

Global Stories

AI Adoption stories

SAS unveils AI Governance Map to boost trust & innovation
DevOps

SAS unveils AI Governance Map to boost trust & innovation

SAS launches AI Governance Map and assessment to help firms enhance AI oversight, compliance, and innovation with tailored reports and expert guidance.

By Sean Mitchell • 4 min read • Thu, 8th May 2025
SAS Viya launches agentic AI framework for ethical decisions
Data Analytics

SAS Viya launches agentic AI framework for ethical decisions

SAS unveils a new AI framework on its Viya platform, enabling businesses to deploy ethical, transparent, and governed AI agents for smarter decision-making.

By Sean Mitchell • 3 min read • Thu, 8th May 2025
Forrester names AI, agentic systems & robotics top for 2025
Robotics

Forrester names AI, agentic systems & robotics top for 2025

Forrester names AI, synthetic data, agentic AI and humanoid robots as top emerging technologies for 2025, highlighting a shift to strategic business adoption.

By Shannon Williams • 4 min read • Wed, 7th May 2025
Unit4 unveils Ava AI agent to automate ERP workflows in Teams
Unified Communications

Unit4 unveils Ava AI agent to automate ERP workflows in Teams

Unit4 launches Ava, an AI agent for ERPx integrated with Microsoft Teams, aiming to automate half of ERP tasks and enhance workflow productivity.

By Catherine Knowles • 3 min read • Wed, 7th May 2025
Relevance AI raises $24 million to boost AI workforce tools
Virtualisation

Relevance AI raises $24 million to boost AI workforce tools

Relevance AI has raised $24 million to expand its AI agent platform, enabling no-code creation of specialised AI workforces for enterprises worldwide.

By Catherine Knowles • 4 min read • Wed, 7th May 2025
How artificial intelligence will further evolve in 2025
Data centers

How artificial intelligence will further evolve in 2025

AI's rapid rise in 2025 is revolutionising cybersecurity, driving energy demand, and prompting stricter regulations amid growing privacy concerns worldwide.

By Les Williamson • 5 min read • Mon, 5th May 2025
Amperity launches AI agent to unify fragmented customer data
DevOps

Amperity launches AI agent to unify fragmented customer data

Amperity unveils its Agentic AI 'Identity Resolution Agent' to help firms unify customer data, cutting profile creation from months to hours with AI-powered automation.

By Melania Watson • 3 min read • Fri, 2nd May 2025
Agentic AI helps firms boost CX satisfaction & cut costs per case
Customer Experience

Agentic AI helps firms boost CX satisfaction & cut costs per case

Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.

By Sean Mitchell • 4 min read • Thu, 1st May 2025
Palo Alto Networks launches Prisma AIRS to secure enterprise AI
Firewalls

Palo Alto Networks launches Prisma AIRS to secure enterprise AI

Palo Alto Networks launches Prisma AIRS, an AI security platform to protect enterprise AI, including apps, models, data, and agents, amid rising AI adoption.

By Sean Mitchell • 3 min read • Wed, 30th Apr 2025
Global study reveals public trust is lagging growing AI adoption
Generative AI

Global study reveals public trust is lagging growing AI adoption

A global study reveals 66% regularly use AI, yet only 46% trust it, exposing a growing divide amid rising concerns and calls for tighter regulation.

By Catherine Knowles • 5 min read • Wed, 30th Apr 2025
Backbase unveils AI platform to boost bank efficiency & growth
Fintech

Backbase unveils AI platform to boost bank efficiency & growth

Backbase launches AI-powered Banking Platform to boost banks' growth, automate tasks and improve efficiency amid legacy tech challenges globally.

By Melania Watson • 3 min read • Wed, 30th Apr 2025

Stories from Other Regions

AI Adoption stories

AI adoption in internal audit set to double to 80% by 2026
Digital Transformation

AI adoption in internal audit set to double to 80% by 2026

Survey shows AI adoption in internal audit to double to 80% by 2026, with 54% citing efficiency gains as a key benefit, says Wolters Kluwer.

By Sean Mitchell • 3 min read • Thu, 8th May 2025
Exclusive: Shannon Murphy of Trend Micro on securing AI risks
DevOps

Exclusive: Shannon Murphy of Trend Micro on securing AI risks

Shannon Murphy of Trend Micro urges better cross-department collaboration and visibility to manage AI risks and secure generative AI in enterprises.

By Melania Watson • 5 min read • Wed, 7th May 2025
Nadene Serman honoured for cybersecurity leadership in Sydney
Zero Trust Security

Nadene Serman honoured for cybersecurity leadership in Sydney

Nadene Serman, Global CTO at InfoTrack, wins Cybersecurity Champion of the Year for leading a Zero-Trust culture across five countries.

By Kaleah Salmon • 3 min read • Tue, 6th May 2025
Half of UK firms regret AI job cuts, turning to reskilling
Partner Programmes

Half of UK firms regret AI job cuts, turning to reskilling

New research reveals 39% of UK firms made AI-driven redundancies, with over half now regretting these decisions amid workforce and productivity concerns.

By Shannon Williams • 4 min read • Mon, 5th May 2025
ICS.AI launches SMART platform to save councils GBP £5 million
Digital Transformation

ICS.AI launches SMART platform to save councils GBP £5 million

ICS.AI launches SMART platform to boost UK councils' productivity, cutting costs and aiming to save GBP £5 million across mid-sized local authorities.

By Sean Mitchell • 4 min read • Fri, 2nd May 2025