Constructor has been named Retail Company of the Year in the American Business Awards for the second consecutive year. Its AI Product Insights Agent also won silver in the New Product: Electronic Commerce Solution category.
The programme received more than 3,700 nominations and was judged by more than 230 professionals worldwide.
This is the third straight year Constructor has been recognised in the American Business Awards, bringing its total over that period to five Stevie Awards.
Judges also highlighted Product Insights Agent, or PIA, a tool for product detail pages on retail websites. It lets shoppers ask questions about specific items while deciding whether to buy.
Constructor says PIA is designed to address shoppers' last-mile questions and increase confidence at the point of purchase. Product detail pages are a key part of the online buying journey, where customers assess products before adding them to a basket.
Judges' comments
Judges cited growth, retention and customer impact in their assessment of Constructor. They also pointed to the company's use of artificial intelligence in retail search and product discovery.
"Constructor's AI-driven innovations have transformed retail search and product discovery." "The client results are staggering." "Strong innovation, exceptional growth metrics, and highly convincing, quantified customer impact." "Constructor's growth and impact are outstanding - unmatched [customer] retention, strong AI-driven results, and top analyst recognition show it's redefining retail tech."
On PIA, judges pointed to measurable gains in shopper activity and sales metrics, and described the product as a way to reduce friction on product pages.
"Constructor's AI Product Insights Agent (PIA) represents a transformative innovation in eCommerce, converting static product pages into interactive, AI-driven experiences that deliver real-time, personalized guidance to shoppers. By reducing purchase uncertainty and increasing conversion through context-aware insights, it sets a strong benchmark for evaluating innovation in digital retail and customer engagement." "The performance metrics are particularly compelling: Triple-digit lifts in add-to-cart, conversion and revenue." "By targeting the specific friction point of the product detail page, the Product Insights Agent has produced extraordinary, quantifiable results." "Instead of forcing customers to search through specs or leave the page, the tool behaves like a digital sales associate answering questions in real time, which is a thoughtful way to remove friction in the buying process." "A brilliant step forward for leading-edge eCommerce solutions."
Retail focus
Constructor sells search and product discovery software to eCommerce retailers, including Sephora, Under Armour, The Very Group, White Stuff and Target Australia. The company says its platform handles 322 billion product discovery interactions a year, equivalent to more than 10,000 personalised shopping experiences every second.
At the centre of the platform is its Commerce Reasoning Engine, which uses shopper behavioural data to determine which products to show users at a given moment. Constructor applies the same technology across search, browsing, sponsored listings and conversational shopping experiences.
The business has also been expanding into what it calls agentic commerce. PIA is part of that push, alongside another shopper-facing tool, AI Shopping Agent, and a conversational assistant for merchandising teams designed to surface insights from eCommerce data and automate follow-up actions.
Eli Finkelshteyn, Chief Executive Officer and Co-Founder of Constructor, said: "AI is fundamentally changing how people discover and buy products online. Our goal is to help retailers stay ahead of that shift by better understanding shopper intent and responding in real time. Being recognized again by the American Business Awards is especially meaningful because it reflects the real impact our customers are seeing with Constructor's solutions."