About Jed
Jed Nykolle Harme
Editor
With over six years of experience in the journalism industry, Jed Nykolle is a freelance writer, community journalist, and editor specializing in fintech, technology, science, and news, with a soft spot for travel and feature SEO stories. When she’s not chasing deadlines, she’s probably writing poems, getting lost in beaches, or hiking mountains in search of the perfect sunset.
Former TechDay team member.
Stories by Jed - Page 30
Road Runner Sports adopts mobile POS to boost service & reach
Tue, 13th May 2025
#
crm
#
unified commerce
#
returns
Road Runner Sports will deploy the Aptos ONE mobile-first POS across its 50+ US stores to boost personalised service and streamline sales.
Santander wins FICO award for AI-driven credit risk overhaul
Mon, 12th May 2025
#
data analytics
#
fintech
#
data science
Santander's US Auto business wins 2025 FICO Decisions Award for using machine learning to enhance credit risk analysis and streamline lending processes.
Infobip, Haas F1 partner to boost fan engagement with AI tech
Sat, 10th May 2025
#
cx
#
martech
#
ai
Infobip partners with MoneyGram Haas F1 Team to boost fan engagement via AI-powered messaging channels like WhatsApp and RCS at the 2025 Miami Grand Prix.
Adeptia upgrades platform to accelerate enterprise data flows
Sat, 10th May 2025
#
digital transformation
#
api
#
ai
Adeptia has launched Adeptia Connect v5, a data automation platform update featuring new marketplace and unlimited usage pricing to speed data integration.
Sinch partners with OneReach.ai to boost global AI comms
Sat, 10th May 2025
#
crm
#
uc
#
digital transformation
Sinch partners with OneReach.ai to launch AI-powered agentic experiences, enhancing global customer communication across messaging, voice, and email channels.
Qilin ransomware attack hits sheriff, $48K spent on recovery
Sat, 10th May 2025
#
malware
#
breach prevention
#
cybersecurity
Ransomware gang Qilin claimed an April 2025 attack on Tennessee's Hamilton County Sheriff's Office, demanding USD $300,000, with no ransom paid.
Broadcom forces VMware clients to roll back crucial updates
Sat, 10th May 2025
#
firewalls
#
data protection
#
dr
Broadcom forces VMware customers on expired support to roll back security updates, risking exposure to known vulnerabilities and increased cyberattack threats.
Outpost24 expands platform for data & social threat defense
Fri, 9th May 2025
#
cybersecurity
#
threat intelligence
#
dark web
Outpost24 enhances its External Attack Surface Management platform with Social Media and Data Leakage modules to boost threat detection across digital channels.
Litmaps acquires ResearchRabbit, raises $1 million for AI
Thu, 8th May 2025
#
edutech
#
ai
#
healthtech
New Zealand's Litmaps has acquired US tool ResearchRabbit and secured USD $1 million in funding to advance AI-driven research discovery and expand its reach.
ServiceNow unveils AI Platform to unify operations
Thu, 8th May 2025
#
crm
#
digital transformation
#
martech
ServiceNow launches a new AI Platform unifying data, intelligence and orchestration to boost enterprise-wide automation and operational efficiency globally.
Bugcrowd Grows Global Reach via AWS ISV Accelerate
Thu, 8th May 2025
#
devops
#
hyperscale
#
cloud security
Bugcrowd joins AWS ISV Accelerate Program, enhancing global reach and co-selling to offer crowdsourced security services via AWS sales teams worldwide.
Endava to accelerate Google Agentspace enterprise AI
Wed, 7th May 2025
#
digital transformation
#
ai
#
agentic ai
Endava partners with Google as an implementation ally for Agentspace, aiding businesses to adopt AI-driven agents for enhanced workflow efficiency.
Udemy appoints Neeracha Taychakhoonavudh to lead CX
Wed, 7th May 2025
#
digital transformation
#
cx
#
martech
Udemy appoints Neeracha Taychakhoonavudh as its first Chief Customer Experience Officer to lead global customer success and operations strategy.
Kore.ai, Microsoft link up to advance enterprise AI
Wed, 7th May 2025
#
uc
#
digital transformation
#
it automation
Kore.ai and Microsoft have formed a strategic partnership to integrate Kore.ai's AI agent platform with Microsoft's cloud and AI tools, advancing enterprise automation.
Teradata appoints John Ederer as Chief Financial Officer
Wed, 7th May 2025
#
data analytics
#
lcnc
#
ai
Teradata appoints John Ederer as CFO, bringing extensive software and financial expertise to drive growth and AI market opportunities.
Tim McIntire named Chief Technology Officer at Hyland
Tue, 6th May 2025
#
data analytics
#
ai
#
software development
Hyland appoints Tim McIntire as CTO to steer global engineering and enhance AI, cloud, and automation across its product suite.
HR leaders accelerate reskilling as AI adoption grows
Tue, 6th May 2025
#
digital transformation
#
martech
#
hcm
HR leaders in North America plan to reskill 21% of workers as AI agent use is set to grow 327% by 2027, reshaping roles and boosting productivity.
Calabrio appoints Frank Ciccone as new Chief Revenue Officer
Tue, 6th May 2025
#
uc
#
cx
#
martech
Calabrio appoints Frank Ciccone as Chief Revenue Officer to spearhead global sales and growth in customer experience sector.
Alibaba launches Qwen3, open-source AI for global developers
Mon, 5th May 2025
#
ai
#
software development
#
agentic ai
Alibaba has open-sourced Qwen3, a new large language model series with up to 235B parameters, supporting 119 languages and advanced hybrid reasoning.
Allvue boosts AI & data with new hires & R&D investment
Sat, 3rd May 2025
#
data analytics
#
fintech
#
ai
Allvue Systems boosts its AI and data capabilities with a 70% R&D budget rise and key hires, aiming to enhance tools for alternative investment markets.